Detailed JD (Roles and Responsibilities) |
• Candidate should have good end-to-end RBM knowledge
• Billing domain knowledge is a must, including Postpaid Billing, CDR flow, Rating and Discounting, Bill Generation, Payments & Collections, and Revenue Journaling.
• Hands-on experience on Rating and Billing configuration, SQL, PLSQL APIs, Unix /Perl scripts, Oracle
• Experience in rating, billing, bill formatting, reporting and financials
• Knowledge of RBM entity relationship
• Hands-on experience on integration with upstream systems like ordering, mediation, etc., and downstream systems like finance system, bill formatter, etc.,
• Seasoned billing domain expert: ability to ask the right questions, good abstract analyst, able to think of solutions and carry out pros and cons discussions on alternative solutions with relevant stakeholders; pragmatic, active listener, diligent at documenting, attention to detail
• Functional knowledge on Billing, Payments and Collections, including product configuration, usage modeling, interfaces definition, payments, collections, revenue sharing, accounts receivables, revenue reconciliation, migrations:
o Rating: Conceptual understanding of usage configuration principles
o Billing: Conceptual understanding of product configuration, bundles, discounts, promotions, VAT, billing behavior configuration
o Bill presentation: Bill preparation, bill presentment, bill delivery
o Post-billing: Online and offline payments, finance reporting, journaling and cash journaling, mandates processing, revenue sharing, electronic feeds, reporting
o Interfaces: 3rd party settlements, CRM, revenue share, order orchestration interface, self-care, architecture interface definition
Operations:
• Operate and maintain the Netcracker RBM platform, ensuring system stability and performance.
• Monitor and troubleshoot billing processes, revenue assurance, and data integrity issues.
• Collaborate with business and technical teams to gather requirements and implement RBM configurations.
• Perform regular audits and reconciliations to ensure billing accuracy.
• Support integration with other OSS/BSS systems and third-party platforms.
• Participate in incident management and root cause analysis for RBM-related issues.
• Provide operational support during product launches, migrations, and upgrades.
• Document operational procedures, configurations, and best practices.
o Candidate should have good end-to-end RBM / NRM knowledge
o Hands-on experience on Rating and Billing configuration, SQL, PLSQL APIs, Unix /Perl scripts, Oracle
o Experience on rating, Billing, bill formatting, reporting and financials on NC RBM/NRM
o Knowledge of RBM / NRM entity relationship |
