ndia (Offshore position) |
Detailed JD (Roles and Responsibilities) |
Identifying and resolving technical issues related to the owned application |
Providing a high level of service and adhering to strict SLAs for response and resolution times |
Problem determination, workaround resolution, root cause analysis |
Deployment of service releases, patches, requests, and customizations |
Gather requirements for enhancement requests |
Total Experience |
8-10 years |
Relevant Experience |
6+ years |
Mandatory skills |
- PL/SQL
- Java
- Exposure to support project activities
|
