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Posted 15 August, 2026

ServiceNow_IT Service Management

ClifyX
India Full Time
Reference: 365_594563_26-08215

Request Information


Request: Information Technology_IND - IND_Consultant
Qty: 1
Candidate Submission Limit Per Supplier: 3
Candidate Submission Limit Per Request: 0
Desired Start Date: 8/15/2026
End Date: 2/15/2027
Hrs/Wk: 45.00
MSP Owner: N, Vijay
GBAMS Requisition ID: 10906407
Estimated Expense: Rs0.00 (Sum of Expense * Quantity of Candidates)

General Information


Job Description: Req ID-10906407
Role Descriptions: Proactively develop and maintain technical expertise in ServiceNow ITOM| CMDB| Discovery| Service Mapping| and Service Graph Connector technologies| staying current with industry trends and platform capabilities.Design| develop| and maintain ServiceNow solutions including workflows| Flow Designer processes| business rules| UI actions| integrations| audits| and catalog items to support evolving business requirements.Build| configure| govern| and continuously improve the CMDB to ensure data accuracy| completeness| and compliance with CSDM standards.Lead CMDB data integration initiatives utilizing Service Graph Connectors| Integration Hub| Discovery| Service Mapping| and other automated data ingestion methods.Design and maintain Identification and Reconciliation Engine (IRE) rules| data source priorities| and reconciliation strategies to support trusted configuration data management.Own the configuration of Discovery schedules| MID Servers| probes| sensors| patterns| classifiers| identification rules| and service mapping components to accurately populate Configuration Items (CIs) and relationships.Implement and support integrations between ServiceNow and enterprise systems including cloud platforms| asset management tools| monitoring solutions| identity systems| and third-party data providers.Collaborate closely with Compute| Server| Cloud| Network| Security| and Application teams to ensure successful Discovery| Service Mapping| and Service Graph Connector deployments.Troubleshoot Discovery| Service Mapping| and integration issues related to credentials| patterns| classifications| firewall settings| network connectivity| MID Servers| and data normalization.Monitor and optimize Discovery| Service Mapping| Service Graph Connectors| CMDB health dashboards| and platform performance to achieve operational excellence.Develop and enforce CMDB governance processes| data quality metrics| and remediation strategies to improve CMDB maturity.Conduct assessments with Configuration Management| IT Operations| and Service teams while partnering with ServiceNow and third-party vendors to evaluate and implement best practices and new capabilities.
Essential Skills: Illumina is seeking a highly motivated| team-oriented ServiceNow Senior Developer/Administrator specializing in ITOM| ITSM| ITAM| CMDB| and Service Graph integrations. In this role| you will be a key member of an Agile Scrum development team responsible for designing| implementing| and maintaining enterprise-scale ServiceNow solutions that support Configuration Management| Asset Management| and Service Mapping initiatives.The ideal candidate will possess deep expertise in CMDB architecture| Common Services Data Model (CSDM)| ServiceNow Discovery| Service Mapping| and Service Graph Connectors| with a strong understanding of data governance| data quality| and integration best practices. You will leverage analytical and problem-solving skills to ensure accurate| reliable| and actionable configuration data across the enterprise while enabling effective integration with cloud| infrastructure| security| and third-party data sources.
Desirable Skills:
Keyword:
Skills: Digital : ServiceNow_IT Service Management
Experience Required: 6-8
Comments for Suppliers:

Rate Details


Rate Card Class: IND_Consultant
Category: Category 4
Level: Level III
Bill Rate: Rs90,000.00 - Rs165,000.00 Monthly NOOT

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