Oracle BRM Administrator

Must Have:

• Telecom domain knowledge
• Good experience in Oracle SQL, PL/SQL coding and Unix/Linux Shell scripting
• Experience with Telecom billing systems, specifically Oracle BRM 7.5 or above
• Deployment experience in Oracle BRM 7.5 or above
• Restart knowledge of BRM processes, including CMs, DMs, and Pipelines
• Possess knowledge w.r.t Oracle BRM integration with IBM MQ or similar messaging middleware.
• Good knowledge of complete postpaid bill run processes and Out-of-the-box BRM utilities like pin_bill_accts, pin_inv_accts, bill_now, pin_arch, load_pin_data, pin_deploy etc
• Should have hands-on experience in tools like pin_err to decode error logs and resolve issues
• Debugging knowledge of various BRM logs like - CM logs, DM logs, Pipeline logs etc
• Install and configure Oracle BRM components, including Connection Manager (CM), Data Manager (DM), Pipeline Manager, and client applications.
• Set up and maintain the BRM database schema and associated configurations.
• Configure and manage integration points with external systems such as CRM, ERP, and mediation platforms.
• Should demonstrate knowledge in monitoring system health and performance to ensure high availability and reliability.
• Perform routine maintenance tasks, including patching, version upgrades, and hotfix deployments.
• Should have experience in reconciling billing discrepancies and resolve disputes efficiently
• Should have experience in documenting Oracle BRM configurations, processes, and procedures for team reference.
• Provide support for critical issues outside business hours
• Willingness to work in 24 *7 shift based support environment
• Good verbal and written communication skills, with the ability to communicate effectively with cross-functional teams, stakeholders, and vendors.
• Positive and proactive attitude towards troubleshooting and system improvement
• Flexible to learn new technologies
• Should be aware of ITSM processes Incident/Problem/Change/Release management
• Proficiency in Microsoft Office Suite, especially Excel

Good to Have :

• Knowledge and experience in administering Mobileum RAID Application
• Awareness of DevOps tools
• Certification in Oracle BRM

Work Experience:

• 4-6 years of experience in Oracle BRM 7.5 or higher