Experience : 5 Years to 7 Years
Analysis of business issues related to Raid and fix it alongside reconcile the monthly collection cycles
Job Duties and Responsibilities
- Resolve customer and business raised tickets within agreed SLA
- Review the monthly collection cycle and reconcile the failure cases
- Making sure required action collection\high usage action taken on time
- Generating monthly and weekly reports regarding Raid CC system
- Ability to know and review required connection with other systems
- Review new changes on the system
Knowledge, Skills, and Abilities
- Good knowledge and work experience in : unix and sql database
- Work experience in telecom industry
- Proven work experience in credit control system (preferable Raid)
