Service Consultant - Oracle Retail (ORPAS)

About Us

OLR is a specialist Oracle Retail systems integrator, trusted by leading retailers to deliver end-to-end merchandising, store and omnichannel solutions. We work across the Oracle Retail suite, deliveringmodernisationand cloud transformationprogrammesfor leading retailers.

OLR Indiais the largest OLR deliverycentreand a core pillar of OLR's global operations. Based inBangalore, Indiarecentlyrelocatedto a new office at The Hive Workspaces, Prestige Tech Platina, the India team plays a critical role in deliveringOracle Retail implementations, upgrades, and 24/7 global supportacross all OLR regions. Our teams work closely with teams inEurope, NorthAmericaand Latin Americato provide end-to-endOracle Retail systems integration, application support, and continuousoptimisationfor global retail operations.

OurBangalore-based professionalsare deeply involved inlarge-scale Oracle Retail implementations,cloud migrations, system upgrades, andomnichannel transformation programs, helping global retailers scale,moderniseand remain future-ready in a rapidly evolving retail landscape.

The Role

The Technical Consultant - Oracle Retail (ORPAS)assistin the support of production application software. This includes assisting with troubleshooting issues, customizing existing software code, writing new software code,testingand debugging modifications, and ensuringappropriate documentationis generated for software code wherever necessary for OLR.

In this role,you'll:

• Providing Support and Implementing business processes in Oracle RPAS SAAS solution

• Working withproductand architecture team to build world class IT solutions supporting the merchandising processes of the Project.

• Demonstrate subject matter expert for certain functions/processes/tools

• Delivering and ensuring functionality of the developed solutions

• Collaboration across multipleenvironmentand interactions with peers and customers across different geographies.

• Investigates operational needs and problems, and opportunities, contributing to the recommendation of improvements in automated and non-automated components of new or changed processes and organization.

• Assistsin defining acceptance tests for these recommendations.

• Investigates operational needs and problems, and opportunities, contributing to the recommendation of improvements in automated and non-automated components of new or changed processes and organization.

• Assistsin defining acceptance tests for these recommendations.

Experience & Qualifications:

• Defines and manages scoping, requirements definition and prioritization activities for small- scalechanges andassistswith more complex change initiatives.

• Follows agreed standards, applyingappropriate techniquesto elicit and document detailed requirements.

• Prioritize requirements and documents traceability to source.

• Review requirements for errors and omissions.

• Investigate,manageand apply authorized requests for changes to base-lined requirements, in line with change management policy.

• Knowledgeonall Oracle Retail Predictive Application Server solutions.

• Technicalexpertisein Unix, PL/SQL, Shell Scripting.

• Knowledge of integrations between source-RPAS-destinations, also "RETL" program

• Experience in Advanced JAVA, RPAS SAAS, Unix, Shell Scripting.Well awareof HTTP and SSL and setting up OBIEE connection with SSL.

• BTech/BE inComputer Science, or related field

• 2+ years of experience in a relevant area

• Understanding ofdifferent cultures

• Participated in projects with people from other functions/markets

• Proficient spoken and written command of English

Preferred Qualifications:

• Exposure to the Cloud application and setup

• Oracle Retail RMS

• Batch monitoring applications likeAppworx,Automic, or POM

Why join OLR?

• Make a global impact by contributing to retail transformation projects across regions.

• Collaborate with international teams across UK, Portugal, US, Canada, Mexico, India.

• Grow your career through structured training, professional development, and career progression opportunities.

• Join a certified Great Place to Work with a culture that values collaboration, innovation, and community.
  

Benefitsyou'llenjoy:

At OLR, we believe in supporting our people both professionally and personally. Our comprehensive benefits package includes:

• Comprehensive health coveragewith medical insurance for you and family

• Life & personal accident insurance

• Generous parental benefits:maternity andpaternity leave

• Retirement benefits

• Tax-saving benefits

• Flexible vacation policy

• Learning & developmentopportunity

• Own your laptop program

• Employee referral rewardsfor bringinggreat talentinto OLR