Senior Content Writer

Senior Content Writer

Helo.ai by VivaConnect

Location: Mumbai,India (Work from Office)

Working Days: Monday to Friday (Saturday only when required)

Reports To: [Head of Marketing/Content Lead—fill in]

Experience: 5+years

About Helo.ai

Helo.ai by VivaConnect is an AI-first cloud communication platform (CPaaS), built on 25 years of enterprise communication expertise. We help businesses — from startups to large enterprises — personalise conversations for billions with AI, across SMS, WhatsApp, RCS, Voicebots, Chatbots, and Email, all from a single platform.

Our AI-first messaging helps businesses engage customers faster, smarter,and more effectively.

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• 25+ years of enterprise communication expertise
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• Trusted by leading brands including Aditya Birla Capital, Bajaj Finance, and Kotak Mahindra Bank
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• Google and Meta partner
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Learn more: helo.ai | LinkedIn: sayheloai | Instagram: sayheloai & lifeathelo.ai

Why You‘ll Love It Here

Own high-impact content for enterprise communication platforms

Shape the personal brand of company leaders on LinkedIn

Work across it all — SEO, social, email, and PR

Collaborate with product, design, marketing, and SEO teams

Grow your expertise in brand and multi-channel storytelling

The Role

As our Senior Content Writer, you ‘ll own how Helo.ai and its people show up everywhere — blogs, LinkedIn, Instagram, email, and PR. You ‘ll move confidently between formats, run the content calendar, and bring a strong sense of what works for each brand and channel.

We‘re looking for someone versatile and self-driven who can turn one idea into the right piece for the right platform.

What You‘ll Do:

Content Creation

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• Write blogs, guides, case studies, and website pages
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• Take pieces from research to publish
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• Keep formatting, grammar, and metadata clean
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LinkedIn Personal Branding

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• Ghostwrite thought-leadership content for founders and leaders
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• Build authentic, consistent voices for each leader
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Social Media (End-to-End)

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• Own social from idea to publish — plan, write, schedule, review
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• Create Instagram captions, carousels, and short-form content
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• Tune content to what works for each platform
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Content Calendar

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• Own and run the full content calendar
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• Balance formats, channels, and campaign timelines
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Email Marketing

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• Write newsletters, nurture flows, and campaign copy
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• Craft subject lines and CTAs that convert
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PR&Media

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• Draft press releases, pitches, and announcements
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• Support launches, partnerships, and milestones
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SEO

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• Apply SEO best practices to web and long-form content
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• Work with the SEO team to improve reach
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Collaboration&Quality

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• Partner with product, design, and marketing
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• Uphold brand voice across every channel
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• Review peer content and share feedback
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• Refresh outdated content and fix broken links
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What We‘re Looking For

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• 5+ years in content writing, personal branding, or digital marketing
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• Strong writing and editing across short- and long-form
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• Comfort with LinkedIn ghostwriting and personal branding (preferred)
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• PR or media writing experience (a plus)
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• Solid grasp of SEO and keyword basics
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• Comfort using AI tools to work faster, keeping voice human
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• A portfolio showing range across channels
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Nice to have: experience in startups or working with a founder‘s desk, or writing for tech/SaaS brands.

Tools You‘ll Use

Google Workspace (Docs, Sheets, Slides, Gmail, Drive) | AI Tools (Claude, Genspark, etc.) | CMS | SEO Tools | EmailPlatforms | SocialSchedulers | Analytics

Equal Opportunity Employer

At Helo.ai, we celebrate diversity and are committed to building an inclusive, collaborative environment for all.