Job Description
Key Responsibilities –
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Experience in Capacity planning, Scheduling & RTA.
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Ability to prioritize workload, meet deadlines and perform multiple tasks with attention to detail.
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Solid critical thinking, problem solving, and interpersonal skills.
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Demonstrates ability to give and receive feedback with peers and business partners.
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Must demonstrate sound arithmetic, analytical and problem solving ability.
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Excellent verbal, written and comprehension skills.
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Technical Skills
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Strong Excel skills. Ability to scrub, dissect and shape data, create customized reports.
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Knowledge on WFM systems such as eWFM, Verint/BluePumpkin, IEX, CMS etc.
