Openings for Technical Voice & Chat Process - Chennai/Night Shift

Job Opportunity for Technical Support Engineer (International Voice& Chat Process) at Movate Technologies, Chennai Dear Candidate, Greetings from Movate Technologies (formerly CSS Corp)! Job Title: Technical Voice Process & Technical Chat support(International) Experience Required: Minimum 1 Year of experience from Technical voice & Chat Educational Qualification: Any Bachelors Degree Perks & Benefits: Pick-up and drop cab facility (doorstep) Provident Fund Medical Insurance Technical Support Voice &Chat Role Responsibilities: · Respond promptly, courteously, and knowledgeably to technical support inquiries · Provide top-tier support to all customers with a goal of first call resolution · Educate customers on system installation/use, and assist in troubleshooting · Utilize prior customer support experience to enable customer success and happiness · Use problem-solving skills to solve customer issues and address concerns · Outbound calls to current customers to address issues, when needed Notice Period : Immediate Joiner/15 Days Educational Qualification: Any Bachelor’s Degree How to Apply: If your experience matches the above job description, kindly send your updated resume to: [email protected] Contact: - Divya : 9025935118