Workfront Technical Architect
The opportunity
Workfront Consultant is primarily responsible for ensuring the success of Workfront customers by efficiently assessing, designing, implementing and configuring work management solutions using the Workfront platform.
This role requires a hands-on technical, results-oriented practitioner with a deep business process and integration consultative focus. In addition to implementation consulting expertise, this role requires a guiding approach that increases solution adoption, adds business value, and ultimately optimizes the implementation process to enhance the client experience, increasing satisfaction and retention.
What you'll be doing
Deliver reliable, enterprise-grade integrations and facilitate other technical interactions during the customer journey
Lead technical discussions with customers throughout project delivery
Partner with Pre-Sales Architects, Consulting Delivery Managers, Implementation Consultants and Project Managers to design and implement integrated solutions for the customer
Oversee technical development and follow standard operating procedure documentation to support technical delivery and integrations with 3rd party software
Troubleshoot technical issues by confirming the validity of the problem and providing proven solutions
Provide post-deployment technical support for issues related to customer integrations
To assess integration needs/requirements, identify solutions, describe the integration process and capabilities, both during pre-sales and post-sales stages of the customer journey.
Developing the integration solution (program coding, IPaaS orchestration, ETL configuration, etc.) and identifying necessary Workfront configuration to support the integration approach.
What we want from you
Bachelor's degree 8+ years overall experience in Software development
5+ years of experience in client facing integration and/or implementation work (integration, software development, networking, operations, etc.)
Proficient with Workfront Fusion or Dell Boomi or equivalent Integration Platform as a Service (IPaaS) provider is desired
Proficient Java, PHP, or Python; and JavaScript, HTML, and CSS
Familiarity with relational databases / SQL
Experience with Data migration from previous client tools & systems
Strong technical, analytical, and troubleshooting skills
Proactive, flexible, hands-on, results-oriented practitioner with a deep business process, consultative focus
Ability to prioritize competing tasks in a fast-paced, dynamic environment
Strong communication skills
Experience implementing solutions in a SaaS-based environment
Experience implementing solutions for enterprise systems of record (e.g., ERP, HCM/HRIS, SFA/CRM, etc.)
Experience working with 3rd party software integrations
What we can offer you
Alongside the opportunity to work with some of the most exciting brands around the world, we'll also prioritise your career development and help you grow your skills. We'll empower you to make a difference, allow you to be yourself, and respect who you are.
Our culture thrives on our core values, designed for impact-driven individuals: Heart, Brains and Courage.
We lead with Heart, fostering empathy and trust where genuine connections and human-centric work flourish.
We empower your Brains for innovation, valuing relentless curiosity and collaborative intelligence to solve complex challenges.
And we champion Courage, inspiring you to speak up, embrace experimentation, and advocate for bold solutions that push our thinking to be better than yesterday.
AT VML Enterprise Solutions
Our Enterprise Solutions division houses strategic consultants, creative and technical architects and skilled developers and operators that together help some of the world's leading organisations to deliver outstanding digital experiences across all major routes to market worldwide: marketplaces, online retailers, D2C, B2B and social platforms. With over 4,200 experts in 55 operational centres across 34 countries, our capabilities span the entire buying journey from customer acquisition, through engagement, to conversion and loyalty, driving multi-channel growth for world-leading brands.
We work with some of the most exciting brands such as The Coca-Cola Company, EY, Bosch, Unilever, Ford, DFS, Mercedes-Benz, Johnson & Johnson, Nestle, Sainsbury's, Selfridges, Shell and Tiffany & Co. We've built over 500 platforms for brands and retailers and generate in excess of $29bn annually for our clients and work with over 50 strategic partners including Adobe, SAP, Salesforce, HCL, Shopify, Sitecore, BigCommerce, commerce tools and Acquia. Our reputation is based on our people, and we believe we have some of the best in the business.
As our business grows internationally, we're looking for new people to join us on our journey to inspire and take a key role in shaping some of the best commerce solutions, services, and websites in the world. Working as a team, no problem is insurmountable; we share in our client's successes and believe that anyone can show creative bravery no matter what their role is in the team.
