ServiceNow Platform Developer _AI Control Tower_HTADM _ Infosys

Detailed JD:

Description:

ServiceNow Platform Developer – AI Control Tower

Role Summary:
Develop and enhance ServiceNow AI Control Tower capabilities focused on discoverability, observability, governance, and security of enterprise AI solutions. Build and integrate AI-powered services, identify product gaps, and collaborate with product teams to drive platform improvements. Support development of RAG, LLM, and Agentic AI solutions on the ServiceNow platform.

Key Responsibilities:

• Develop and configure ServiceNow applications, workflows, and integrations for AI Control Tower.
• Build AI services leveraging RAG, LLMs, AI Agents, and ServiceNow AI capabilities.
• Implement AI governance, observability, monitoring, and security controls.
• Develop dashboards and reporting for AI operations and compliance.
• Identify platform/product gaps and provide feedback to product engineering teams.
• Integrate ServiceNow with enterprise AI platforms and external systems.
• Follow Agile, DevOps, and ServiceNow development best practices.

Experience: 5-8+ Years
Preferred Certifications: ServiceNow CSA, CAD, AI/GenAI Certifications.

Mandatory skills

ServiceNow Platform Developer - ServiceNow applications, workflows, and integrations for AI Control Tower.

Location

Pan India

Vendor Rate

8,000.00 - 9,000.00