Posted 20 August, 2026
Salesforce SPIFF / Incentive Compensation (ICM) Configuration Lead
NR Consulting
Pan India
Full Time
Reference: 365_463738_26-23386
Title: Salesforce SPIFF / Incentive Compensation (ICM) Configuration Lead
Location: Pan India
Exp: 6-10 Years
Job Description:
Key responsibilities
Must-have qualifications
Preferred
Location: Pan India
Exp: 6-10 Years
Job Description:
Key responsibilities
- Configure and maintain SPIFF compensation plans: payee-based crediting, pay-component codes (e.g. ATTGP, ATTSLS, ATTUNITS, ASP, BON, HRDAVG, PPR), eligibility rules, rules engine and quota groups.
- Build and validate commission statements, approval workflows, and payout logic; ensure attainment (MTD / OTA) calculations reconcile to source data.
- Diagnose and resolve payout mismatches — quota, actuals, and gross-earned discrepancies — and lift validation match-rates toward target across LOBs.
- Manage OTA log reloads, month-to-date sales batches and platform-event-driven recalculations.
- Operate safely in a single Dev/UAT/Production environment: strong change control, migration discipline, and no-regression testing.
- Log, track and resolve Salesforce platform cases, partner with Salesforce Support on product defects and escalations.
- Document configuration patterns, the plan catalog, and runbooks; cross-train a backup to eliminate single-person dependency.
- Support UAT, cutover and hypercare for Wave-1 (Advanced Surgery, Infusion Systems) and subsequent waves.
Must-have qualifications
- 6–10+ years Salesforce delivery, including 3+ years hands-on Salesforce SPIFF / Incentive Compensation Management configuration — or equivalent ICM (Varicent, Xactly, SAP Callidus Cloud) with a clear path to Salesforce SPIFF.
- Deep command of crediting rules, quota and attainment logic, tiered / accelerated payouts, split and overlay crediting, and commission-statement design.
- Demonstrated payout reconciliation and validation against legacy systems or calculator baselines.
- Comfort operating in production-first environments with disciplined release management.
- Strong data skills — SOQL, data loads, and structured reconciliation.
Preferred
- Medical-device or pharma sales-compensation experience; multi-country (US & Canada) comp models.
- Exposure to ETM / Sales Planning and MuleSoft-fed commission data.
- Salesforce SPIFF certification or a recognized ICM certification.
