AI Process Excellence Manager

AI Process Excellence Manager

Process Excellence & Program Coordination

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• Map existing business processes and identify hyper automation opportunities with measurable ROI
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• Lead process discovery sessions with business stakeholders to document current-state workflows
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• Design future-state automated processes with clear handoffs between human and AI agents
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• Coordinate sprint planning, backlog grooming, and delivery timelines for automation projects
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• Track project dependencies, risks, and blockers—escalating and resolving issues proactively
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• Maintain project documentation including technical specs, process maps, and deployment runbooks
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• Prepare status updates, demos, and executive briefings on automation program progress
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• Collaborate with business analysts, IT teams, and process owners to ensure smooth adoption
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Required Technical Skills:

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• 5 years of hands-on development experience with Python (professional or substantial project work)
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• Practical knowledge of agentic AI frameworks (LangGraph, LangChain, AutoGen, CrewAI, or similar)
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• Experience building LLM-based applications or multi-step AI workflows
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• Familiarity with Azure cloud services (Azure ML, Functions, Logic Apps, or OpenAI Service)
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• Understanding of API integration, webhooks, and event-driven architectures
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• Working knowledge of Docker, Git, and CI/CD concepts
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• Experience with process automation tools (Power Automate, n8n, Zapier, or RPA platforms is a plus)
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Required Program Management & Process Skills:

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• 4 years of experience in project coordination, business analysis, or process improvement roles
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• Understanding of process mapping methodologies (BPMN, flowcharts, swimlane diagrams)
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• Ability to facilitate workshops and gather requirements from non-technical stakeholders
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• Strong organizational skills—able to manage multiple workstreams and competing priorities
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• Experience with project management tools (Jira, Azure DevOps, Monday.com, or similar)
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• Proven track record of delivering projects on time with clear communication
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