Key Account Manager
Position: Key Account Manager
Job Location Gurgaon/ Bangalore
Work Experience- 2-4 Years
Email ID: [email protected]
About Antino:
With the intention and conviction of emerging as an unparalleled IT Digital Transformation Services
platform, we at Antino Labs are known for providing impeccable software services using cutting edge
technology across the globe. Without ever compromising with the quality of our output and bringing
talent and diligence on a common platform, we have been noticed for our efficiency and reliability. With
dynamic exposure to the industry, we believe in refining and redefining our standard according to the
changes in the market's requirement. Our multiple years of experience in the industry has enabled us to
register our global presence. Presently, our branch offices are in Bangalore, UK, Dubai, Canada, and the
US. In the coming years, we envisage more expansion to emerge as a global IT Service Provider.
Antino website - https://www.antino.com/
LinkedIn profile- https://www.linkedin.com/company/antino-labs/mycompany/
Role Overview
Key Responsibilities
As a Key Account Manager at Antino, you will manage, nurture, and scale relationships with our
strategic enterprise clients. You will act as the trusted bridge between client executive leadership and
internal delivery/engineering teams, driving long-term account growth, client retention, and
upsell/cross-sell opportunities across software and AI engineering services.
Strategic Account Growth & Revenue: Own the account expansion roadmap, driving ARR
growth through strategic upselling and cross-selling of engineering capabilities, AI/ML
integrations, and digital transformation services.
Executive Relationship Management: Serve as the primary point of contact for CXOs, VPs of
Engineering, and Product Heads. Build high-trust, consultative partnerships aligned with clients'
technical and business goals.
Delivery & Operations Alignment: Collaborate closely with Project Managers, Tech Leads, and
Solution Architects to ensure on-time, high-quality project delivery matching SLA standards.
Quarterly Business Reviews (QBRs): Prepare and lead quarterly account reviews, demonstrating
product value, tracking health metrics, and identifying new technical requirements.
Escalation & Risk Management: Proactively identify project risks or bottlenecks, acting as the
primary point of escalation to resolve operational issues swiftly.
Contract Renewal & Commercials: Manage contract renewals, SOW executions, rate
negotiations, and financial forecasting for assigned key accounts.
Requirements & Qualifications
Experience: 2-4 years of experience in Key Account Management, Technical Client Success, or
Business Development within IT Services, Software Consulting, or SaaS environments.
Domain Knowledge: Strong grasp of custom software development, cloud infrastructure, AI/ML
Commercial Acumen: Track record of owning enterprise revenue targets, managing account
capabilities, and modern tech stacks health, and negotiating SOWs/contracts.
Communication: Exceptional verbal, written, and executive presentation skills.
Problem Solving: Proven ability to manage multi-stakeholder conflicts, technical delivery
Education: Bachelor’s degree in engineering, Computer Science, Business Administration, or a
challenges, and changing priorities related field (MBA is a plus).
Preferred Attributes
Prior experience working in fast-paced product engineering agencies or AI-focused tech firms.
Familiarity with CRM tools (HubSpot, Salesforce) and project management platforms (Jira, Confluence).
Benefits:
Competitive salary
Health insurance
Flexible work hours
Professional development opportunities
Friendly and collaborative work environment