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Posted 22 August, 2026

Junior IT Administrator

Valenta AI
Bangalore North,Karnataka,India,560024 Full Time
Reference: 474_581214_587339000020975001
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\n Job Description - Junior IT Administrator
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\n We are looking for a motivated and enthusiastic <\/span>Junior IT Administrator<\/b> <\/span>to join our IT team and provide first\-level technical support across the organization. This role is ideal for someone with a strong foundation in IT support who is eager to learn and grow in areas such as Microsoft 365, Azure, endpoint management, networking, and IT operations.
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\n The successful candidate will support daily IT operations, assist with user onboarding and offboarding, troubleshoot hardware and software issues, and work closely with the Senior IT team to ensure a secure, reliable, and efficient IT environment.
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\n Key Responsibilities<\/b>
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\n End\-User Support<\/b>
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    \n Provide Level 1\/2\/3 IT support for hardware, software, printers, and peripheral devices.
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  • Troubleshoot Windows, Microsoft 365, email, Teams, and application\-related issues.
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  • Resolve user incidents and service requests within agreed SLAs.
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  • Escalate complex issues to senior team members when required.
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  • Assist users with remote support and troubleshooting.
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    \n Microsoft 365 Administration<\/b>
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    \n Assist in administering Microsoft 365 services, including:
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    • Exchange Online
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    • Microsoft Teams
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    • SharePoint Online
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    • OneDrive
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    • Microsoft Entra ID (Azure AD)
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    • Microsoft Intune (basic administration)
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      \n Responsibilities include:
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      • User account creation and management
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      • Password resets
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      • License assignment
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      • Distribution groups
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      • Shared mailboxes
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        \n Basic permission management
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        \n User Onboarding & Offboarding<\/b>
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        • Create and configure user accounts.
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        • Provision laptops and workstations.
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        • Configure Microsoft 365 accounts.
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        • Install required applications.
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        • Prepare new employee devices.
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        • Disable accounts and recover company assets during offboarding.
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        • Maintain onboarding and offboarding documentation.
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          \n Device & Endpoint Management<\/b>
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          • Configure desktops and laptops.
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          • Install and update operating systems and applications.
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          • Assist with Microsoft Intune device enrollment.
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          • Monitor device compliance.
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          • Perform routine system maintenance and patching.
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          • Maintain hardware inventory.
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            \n IT Operations<\/b>
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            • Monitor IT systems and respond to alerts.
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            • Perform routine health checks on infrastructure.
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            • Assist with backups and recovery procedures.
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            • Support software deployments and upgrades.
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            • Maintain IT asset records and documentation.
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            • Follow IT security policies and operational procedures.
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              \n Networking Support<\/b>
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              • Assist with basic networking tasks.
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              • Troubleshoot connectivity issues.
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              • Support VPN configuration and remote access.
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              • Assist with Wi\-Fi, DNS, DHCP, and printer configuration.
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                \n Documentation<\/b>
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                • Update IT documentation and knowledge base articles.
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                • Document recurring issues and resolutions.
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                • Maintain asset registers and support records.
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                  \n Continuous Learning<\/b>
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                  • Learn Microsoft Azure, Microsoft 365, Intune, and cloud technologies.
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                  • Participate in internal training and certification programs.
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                  • Stay updated with new technologies and IT best practices.
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                  • Support automation and process improvement initiatives where applicable.
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                    \n Required Skills & Experience<\/b>
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                      \n 2\-4 years of experience in IT Support, Helpdesk, or System Administration.
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                    • Good understanding of Windows 10\/11 and Microsoft Office.
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                      \n Knowledge of Microsoft 365 administration.
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                    • Familiarity with Microsoft Entra ID (Azure AD).
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                    • Basic networking knowledge (DNS, DHCP, VPN, TCP\/IP).
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                    • Basic understanding of Active Directory.
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                    • Experience with laptop and desktop troubleshooting.
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                    • Strong problem\-solving and communication skills.
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                      \n Ability to prioritize tasks and work in a fast\-paced environment.
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                      \n Virtual Machines Troubleshooting
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                      \n Preferred Qualifications<\/b>
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                      • Diploma or Bachelor's degree in Information Technology, Computer Science, or a related field.
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                      • Microsoft Fundamentals certifications (MS\-900, AZ\-900, SC\-900) are an advantage.
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                      • Exposure to Microsoft Intune or Azure is desirable.
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                      • Experience with ticketing systems such as ManageEngine, Jira, Zendesk, or ServiceNow is preferred.
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                        \n Role Expectations<\/b>
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                        \n The Junior IT Administrator will:
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                        • Deliver timely and professional IT support to employees.
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                        • Take ownership of assigned support requests until resolution.
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                        • Follow established IT processes and security standards.
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                        • Collaborate effectively with senior team members.
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                        • Demonstrate a willingness to learn and continuously develop technical skills.
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                        • Maintain a customer\-focused attitude while ensuring high\-quality service delivery.

                          Contact Details
                          [email protected]<\/li>\n <\/ul>\n
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