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Posted 22 August, 2026

Lead Assistant Manager - Executive Assistant

ExlService Holdings, Inc.
Chennai, Tamil Nadu, India Full Time
Reference: 218_689623_15826

Qualification:

  • Graduate / Postgraduate (preferably Business Administration or related field)
  • Graduation (from reputed Business schools preferred)

Communication Skill:

  • Strong written (documentation) and oral communication skills

Working Hours:

  • 40 hours per week as Full-time employee
  • Shift time: 10:00 AM IST - 7:00 PM IST
  • Weekends Off

Telecommuter/Internet requirements, if applicable:

  • High Speed internet connection at home, must be broadband

  • Must understand and adhere with telecommuter policy.

Experience:

  • Strong Written and Oral communication skill
  • 5-8 years of experience in executive assistant / leadership support roles
  • Experience supporting senior leadership (AVP/VP/SVP level preferred)
  • MBA (preferred)

Skills and abilities:

  • Stakeholder management and interpersonal skills
  • High attention to detail and accuracy
  • Advanced MS Office (Excel, PowerPoint, Outlook)
  • Time management and multitasking ability
  • Strong follow-up and accountability mindset

NA

1. Calendar & Scheduling

  • Manage SVP's calendar and align it with priorities
  • Schedule meetings with internal teams, clients, and leadership
  • Identify and resolve scheduling conflicts proactively

2. Communication Management

  • Act as the main contact point for the SVP
  • Draft and manage emails, presentations, and communication
  • Prioritize incoming messages and highlight critical items

3. Meetings & Follow-ups

  • Prepare agendas and meeting materials
  • Record MOM with clear action items and owners
  • Track and ensure timely closure of actions

4. Reporting & Documentation

  • Prepare MIS reports, dashboards, and presentations
  • Maintain organized and confidential records
  • Support data analysis for leadership reviews

5. Travel & Expenses

  • Handle travel bookings and itineraries
  • Ensure policy compliance
  • Track and process reimbursements

6. Business & Leadership Support

  • Assist in planning, reviews, and strategic initiatives
  • Provide quick data insights for decision-making
  • Support client meetings, audits, and presentations

7. Administrative & Operational Support

  • Manage daily admin tasks for the SVP
  • Coordinate with departments for smooth execution
  • Handle escalations and ensure resolution

8. Confidentiality

  • Handle sensitive information securely
  • Maintain professionalism and integrity

9. Events & Meetings

  • Organize leadership meetings, town halls, and events
  • Manage logistics and coordination end-to-end

10. Tracking & Accountability

  • Track deliverables and action items
  • Ensure ownership across teams
  • Maintain trackers for visibility

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