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Posted 22 August, 2026

Loan Servicing

NR Consulting
Bangalore,Karnataka Full Time
Reference: 365_463738_26-23511

Title: Loan Servicing
Location: Bangalore
Exp: 3+ Years

Job Description:

Roles and Responsibilities:
1. Quality Assurance Review
• Conduct pre and post booking quality checks on commercial loan transactions to verify accuracy and compliance with credit approval, legal documentation, and bank policies.
• Validate key data elements (borrower, facility, collateral, pricing, covenant terms) against source systems and executed documents.
• Perform sample-based and risk-based quality reviews to assess operational accuracy and adherence to procedures.
• Identify recurring errors, control breakdowns, or documentation discrepancies, and escalate findings promptly.

2. Loan Auditing
• Perform periodic loan audits covering origination, booking, funding, and servicing stages.
• Ensure all documentation (UCC filings, insurance, guarantees, collateral perfection, etc.) complies with regulatory and internal standards.
• Conduct data integrity checks across systems (Loan IQ, AFS, nCino, etc.) to ensure alignment between operational, accounting, and reporting platforms.
• Support internal and external audit processes by preparing control evidence, walkthrough documentation, and remediation reports.
• Evaluate the adequacy of operational controls and recommend improvements to mitigate risks.

3. Compliance & Risk Management
• Ensure compliance with federal banking regulations and corporate policies (FDIC, OCC, SOX, GLBA, and Fair Lending requirements).
• Partner with Compliance, Risk, and Legal teams to resolve audit findings and track remediation actions.
• Monitor adherence to service-level agreements (SLAs) and key performance metrics to ensure process reliability and accuracy.

4. Reporting & Insights
• Prepare detailed QA and audit reports summarizing findings, trends, and root-cause analysis.
• Develop scorecards and dashboards to measure error rates, control effectiveness, and team performance.
• Present audit outcomes and improvement recommendations to leadership and stakeholders.
• Contribute to process documentation, control matrices, and procedure updates.

5. Process Improvement & Governance
• Participate in periodic control reviews, procedure enhancements, and system testing for new process implementations.
• Provide feedback to training teams to address recurring operational gaps.
• Partner with transformation and automation teams to enhance data validation and reduce manual touchpoints.

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