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Posted 23 August, 2026

Amex_ApplicationSupportEngineer_Day0Requirements

ClifyX
India Full Time
Reference: 365_594563_26-08063
  1. REQUIREMENT – L2 Application Support Engineer (SFTP & File Transfer Operations)
No. of positions 4
Account Name Client
Service Line ADM
Must have skills - 2 skills which are non-negotiable L2 Application Support Engineer – SFTP & File Transfer Operations is responsible for providing Level 2 operational support for secure file transfer services supporting AEBC India technology platforms.
Strong experience with SFTP, FTPS, SSH, and managed file transfer platforms
- SFTP & File Transfer Operations
- Batch Processing & Operational Monitoring
- Incident & Problem Management
- Operational Readiness & Change Support
Desirable skills - 1 skill which is nice to have Operational Readiness & Change Support
Infosys role JL4
Desired experience range Min. 4 – 8 years
Location(s) where this position can work out of Client Gurgaon, Bangalore, Chennai Office
Client Gurgaon office Location:
Cyber City Office: Building No. 5, Tower B & C (11th & 12th Floor), DLF Cyber City, Phase III, Gurugram, Haryana, 122002
OR
Building: Tower C, DLF Building No. 8, Location: DLF Cyber City, Phase II, Sector 25, City/State: Gurugram, Haryana, 122002

Client Bangalore Office Location:
Bhagmane tech Park Level 7 - 11, Rome North Building, Phase I, Ashraya Layout, Garudachar Palya, Mahadevapura, Bengaluru 560048

Client Chennai Office Location:
DLF Downtown (Phase 2) 100 Feet Rd, Next to American International School, Tharamani, Chennai 600113
Does this position require working from client office all or some days in the week? If yes pls provide details Yes – all 5 days from Client Client office; Involves Shift – (includes Night shifts)
Is remote working allowed No
Any additional things to be checked Involves Shift – (includes Night shifts)
Responsibilities and JD in brief along with additional criteria to be considered (if any):
L2 Application Support Engineer (SFTP & File Transfer Operations)
  • The L2 Application Support Engineer – SFTP & File Transfer Operations is responsible for providing Level 2 operational support for secure file transfer services supporting AEBC India technology platforms. The role ensures the availability, integrity, and timely processing of inbound and outbound file exchanges while coordinating with vendors and L3 teams to resolve production issues.
  • The role acts as the primary operational coordinator for batch processing, file transfer monitoring, and partner connectivity within the Production Assurance Team.
  • Strong experience with SFTP, FTPS, SSH, and managed file transfer platforms
- SFTP & File Transfer Operations
- Batch Processing & Operational Monitoring
- Incident & Problem Management
- Operational Readiness & Change Support

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