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Posted 25 August, 2026

Senior Specialist

ExlService Holdings, Inc.
Noida, Uttar Pradesh, India Full Time
Reference: 218_689623_18986

Manage end-to-end Data Subject Rights Request (DSAR) operations across global privacy regulations, ensuring timely, accurate, and compliant fulfillment of individual rights requests while driving process efficiency, quality, and stakeholder engagement.

EXL (NASDAQ: EXLS) is a leading data analytics and digital operations and solutions company. We partner with clients using a data and AI-led approach to reinvent business models, drive better business outcomes and unlock growth with speed. EXL harnesses the power of data, analytics, AI, and deep industry knowledge to transform operations for the world's leading corporations in industries including insurance, healthcare, banking and financial services, media and retail, among others. EXL was founded in 1999 with the core values of innovation, collaboration, excellence, integrity and respect. We are headquartered in New York and have more than 54,000 employees spanning six continents. For more information, visit www.exlservice.com.


EXL never requires or asks for fees/payments or credit card or bank details during any phase of the recruitment or hiring process and has not authorized any agencies or partners to collect any fee or payment from prospective candidates. EXL will only extend a job offer after a candidate has gone through a formal interview process with members of EXL's Human Resources team, as well as our hiring managers.
EXL is the indispensable partner for leading businesses in data-led industries such as insurance, banking and financial services, healthcare, retail and logistics. We bring a unique combination of data, advanced analytics, digital technology and industry expertise to help our clients turn data into insights, streamline operations, improve customer experience, and transform their business. Our partnerships with clients are built on a foundation of collaboration - and we've been chosen as a partner by nine of the top ten leading US insurance companies, nine of the top 20 global banks, and six of the top ten US health care payers. We function as one team to make your goals our goals, whether that's unlocking the value of generative AI or embedding analytics into workflows that reduce risk or power your growth. Clients choose EXL as their transformation partner for many reasons. Our geographic diversity make talent all over the world instantly accessible. Digital accelerators enable unmatched speed-to-value, letting you realize results fast. It's our people that truly set us apart, though, including the 1,500 data scientists we have dedicated to our generative AI practice. And our more than twenty years of experience in delivering business services, garnering stellar client references, and maintaining a solid balance sheet are reassuring to our C-suite clients. Find out for yourself why clients, employees, and analysts think we're some of the best in the business. Contact us to see how we can help you achieve your goals.

Bachelors degree in Cybersecurity, Information Technology, Computer Science, or a related field. Advanced degree or relevant certifications (e.g., CISSP, CISM, CEH) preferred. 6 - 9 years of experience in Data Privacy or cybersecurity operations.

  • Manage end-to-end processing of DSARs, including access, deletion, correction, portability, opt-out, restriction, and consent withdrawal requests
  • Assess request validity, identity verification requirements, and applicable legal exemptions
  • Coordinate with Legal, IT, HR, Business Teams etc. to gather and review responsive data
  • Ensure compliance with regulatory timelines under GDPR, UK GDPR, CPRA/CCPA, DPDPA, and other applicable laws
  • Draft and issue DSAR responses and maintain complete case documentation after review
  • Handle escalations, complex cases, and requests submitted by authorized agents, privacy brokers, or legal representatives
  • Track DSAR volumes, SLAs, aging, and operational metrics; provide periodic management reporting
  • Support audits, regulatory inquiries, and compliance reviews related to data subject rights
  • Identify opportunities for automation and process improvements to enhance DSAR efficiency and quality
  • Develop and maintain DSAR procedures, playbooks, and knowledge repositories
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