About the Role:
· We are looking for an Endpoint engineering & management with 5 years to 8 years of total experience.
· 4+ years in Intune & SCCM
· 3+ years in JAMF
macOS & Jamf Pro (Apple Ecosystem):
- Architect, deploy, and manage Jamf Pro solutions for macOS devices in large-scale environments.
- Lead lifecycle management for Apple devices, including provisioning, configuration, patching, decommissioning, and Zero Touch Deployment via Apple Business Manager (ABM) and Automated Device Enrollment (ADE).
- Develop and manage configuration profiles, custom plist files, policies, smart groups, and scripts.
- Integrate and manage Jamf Connect, Jamf Protect, and other third-party tools.
- Package, deploy, and manage software and updates for macOS systems.
- Provide Tier 3 support for complex issues and manage escalations related to macOS hardware/software.
- Implement patch management for macOS environments.
- Maintain up-to-date documentation, compliance reporting, and auditing artifacts.
- Automate device provisioning, compliance checks, and configuration tasks using Bash, Python, Zsh, or AppleScript.
Microsoft Intune (Cross-Platform Endpoint Management):
- Design and implement Microsoft Intune policies for device configuration, compliance, and application deployment across macOS and Windows.
- Create and manage Intune configuration profiles, conditional access policies, security baselines, and compliance rules.
- Support application packaging and deployment via Intune and collaborate with app owners for streamlined distribution.
- Manage patching, OS updates, and version control for Intune-managed devices.
- Implement co-management with Configuration Manager (SCCM) where applicable.
- Monitor and maintain security posture in alignment with frameworks like CIS, ISO, and corporate InfoSec requirements.
- Provide support and mentoring to helpdesk and IT operations teams for Intune and Jamf.
- Stay current on Intune updates, new MDM features, and Microsoft cloud innovations.
Required Skillset:
- Minimum 4+ years of experience managing Microsoft Intune in enterprise environments (1,000+ devices).
- Expert-level knowledge of Jamf Pro (policies, scripts, configuration profiles, smart groups, EA).
- Strong experience with Apple Business Manager (ABM), ADE, and macOS security frameworks.
- In-depth understanding of macOS internals, MDM protocols, and enterprise security compliance.
- Proficiency in scripting languages such as Bash, Python, AppleScript, or Zsh for Jamf; PowerShell for Intune.
- Solid understanding of endpoint security tools such as CrowdStrike, EDR, or Defender for Endpoint.
- Experience with identity and access management tools such as Active Directory and Microsoft Entra ID.
- Excellent troubleshooting skills and experience providing Tier 3 support.
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