Project Manager-Key Account Lead -GJF
Job Title: Project Manager- Key Account Lead
Experience Ramge: 10-12 years
Alternate Titles: Key Account Project Manager / Client Delivery Manager / Account
Delivery Lead
Location: Chennai, Tamil Nadu, India
Reports To: Head of Operations / VP - Delivery / COO
Dotted Line: Business Development Head
About the Company:
Our client is an internationally established engineering consultancy with 500+ engineers and detailers across 5 countries. We deliver BIM enabled engineering services, for example Structural or MEP engineering for buildings and infrastructure projects.
With our 2 business lines "Virtual Technical Office" and "End-to-end" we offer tailored-made engineering solutions or fully integrated project planning and supervision.
Role Overview
This is a dual-responsibility leadership role combining:
1 Client / Key Account Management
Single point of contact for strategic international clients (USA, Europe, Australia, Gulf)
Understand client pipeline, pain points, and growth strategy
Drive account expansion (upselling, cross-selling, new service offerings)
Manage quotations, negotiations, change orders, invoicing & collections
Maintain 60-70%+ quote win rate
Build long-term executive-level relationships
2 Project & Delivery Leadership
Lead 30-50 engineers (including Team Leaders & QC)
Plan, schedule, and execute 5-15 concurrent projects
Ensure on-time, high-quality delivery of drawings, BIM models & documentation
Own revenue, utilization, margins & financial performance
Monitor capacity planning & resource allocation
Maintain strict QA/QC standards
Key Responsibilities
Account Growth & Commercial Management
Proactively track client project pipeline
Prepare accurate estimates (hours/tonne, hours/sheet, hours/model element)
Negotiate pricing while protecting margins
Manage scope changes & prevent revenue leakage
Ensure timely billing & payment follow-up
Technical & Client Coordination
Lead project kick-offs
Manage RFIs (review, consolidate, track, resolve internally where possible)
Approve key deliverables before client submission
Maintain clear technical communication
Project Planning & Execution
Develop master schedules (MS Project/Smartsheet/etc.)
Break projects into structured work packages
Track planned vs. actual hours & take corrective action
Manage multi-project prioritization
Revenue & Margin Ownership
Drive weekly/monthly revenue targets
Submit financial & utilization reports
Optimize commercial terms
Ensure all extra work is documented & billed
Team Leadership & Development
Recruit, onboard & mentor engineers
Develop strong Team Leaders
Conduct quarterly reviews & set KPIs
Drive <12% attrition
Conduct bi-weekly technical sessions
Quality Management
Own quality of all deliverables
Maintain QC checklists per client
Conduct Root Cause Analysis & CAPA
Run monthly quality reviews
Maintain lessons-learned database
Technology & Automation
Ensure proficiency in Tekla, Revit & BIM tools
Drive automation (5-10% team capacity)
Improve productivity via parametric tools & AI
Measure and report efficiency gains
Ideal Candidate Profile
Education
B.E./B.Tech in Civil/Structural Engineering (Mandatory)
M.E./M.Tech (Preferred)
PMP / Tekla / Revit / BIM certifications (Good to Have)
Experience (10-20 Years Total)
7-10+ years hands-on Steel Detailing (Tekla) / Structural BIM
4-6+ years full-cycle Project Management
3-5+ years leading 15-50 member teams
Direct experience with international clients (Mandatory)
Experience managing 5 Cr+ key accounts (Preferred)
Strong commercial, estimation & margin management exposure
Background in Structural Steel Detailing / BIM / Engineering Services
Other Details:
Notice Period: 30-60 days
Work Type: Fulltime
