TECHNICAL PROJECT MANAGER

Technical Program Managers required to define the how and when of strategic delivery goals. This role plays a pivotal part in driving complex, cross-functional projects and maintaining alignment of goals to organizational objectives. The core responsibility is ensuring technical solutions are delivered on time and meet the desired outcomes.

At Zensar, we're "experience-led everything". We are committed to conceptualizing, designing, engineering, marketing, and managing digital solutions and experiences for over 130 leading enterprises. We are a company driven by a bold purpose: Together, we shape experiences for better futures. Whether for our clients, our people, or the world around us, this belief powers everything we do. At the heart of our culture is ONE with Client - a set of four core values that reflect who we are and how we work: One Zensar, Nurturing, Empowering, and Client Focus.

Part of the $4.8 billion RPG Group, we're a community of 10,000+ innovators across 30+ global locations, including Milpitas, Seattle, Princeton, Cape Town, London, Zurich, Singapore, and Mexico City. Explore Life at Zensar and join us to Grow. Own. Achieve. Learn. to be the best version of yourself.

We believe the best work happens when individuality is celebrated, growth is encouraged, and well-being is prioritized. We are an equal employment opportunity (EEO) and affirmative action employer, committed to creating an inclusive workplace. All qualified applicants will be considered without regard to race, creed, color, ancestry, religion, sex, national origin, citizenship, age, sexual orientation, gender identity, disability, marital status, family medical leave status, or protected veteran status.

All About You (Requirements)

• Proven experience in technical programme management, with a strong ability to make timely decisions and manage complex projects
• Proficiency in Scaled Agile scrum delivery and a track record of optimising processes and demonstrating improvements with data
• Deep understanding of business context, customer use cases, system functionality, and industry technologies
• Excellent communication skills with the ability to lead effective meetings, build consensus, and clearly articulate decisions
• Experience managing dependencies, influencing external partners, and representing team services to stakeholders

Key skills are - SAFe understanding ; and Product development experience preferably in Banking / payments set up

Key Responsibilities

• Accelerate project progress by making crisp, timely decisions and clearing blockers
• Navigate difficult situations to find viable paths forward and decompose problems into manageable units from ideation to execution
• Organise work for optimal delivery, negotiating priorities, facilitating progress, and raising issues to management as needed
• Maintain TPM artefacts, track SDLC milestones, and manage dependency target dates actively
• Secure shared understanding and buy-in for solutions, clearly describing their impact on customers
• Use communication as a preventive control - ensuring meetings are effective, consensus is built, and decisions are well-documented
• Optimise approaches, demonstrate improvements using data, and drive continuous improvement through retrospectives, staff meetings, and status updates
• Proficiently manage scrum delivery; understand business context, customer use cases, and the functionality, architecture, and dependencies of involved systems
• Represent team services to stakeholders and external partners, bringing developers or SMEs to meetings as necessary
• Actively manage dependencies, influence vendors and partners, and ensure alignment with programme goals
• Deliver independently while occasionally seeking direction from peers and managers