Job Description
TCS hiring Role: Service Management Location: Hyderabad Experience: 6-10 Must Have: ServiceNow, ITSM & ITIL Service Management. CMDB and Discovery platforms. Infrastructure Operations. IT Service Management (ITIL) Incident Management Problem Management Change Management Request Fulfillment Service Governance Team Management Stakeholder Management Customer Engagement Escalation Management Excel Reporting Dashboard Creation SLA/KPI Tracking
