Community Care Coordinator

Position: Community Care Coordinator (CCC) Location: Haralur Role Overview : The Community Care Coordinator (CCC) is the primary point of connection between families, classrooms, and the centre leadership. This role ensures smooth day-to-day coordination of child care, parent communication, admissions support, transitions between programs (preschool ↔ daycare), and overall family experience at the centre. The CCC plays a critical role in creating a warm, responsive, and well-managed care ecosystem for children and parents. Key Responsibilities: Child & Family Coordination %CF; Serve as the first point of contact for parents for daycare and care-related queries. %CF; Support child transitions between age groups, programs, and routines. %CF; Monitor daily attendance, arrivals, departures, and extended care schedules. %CF; Ensure children’s care needs are communicated clearly to teachers and caregivers. Daycare Operations %CF; Oversee smooth functioning of the daycare program (from 9:30 am onwards) %CF; Coordinate staffing schedules for daycare, including handovers between teachers and caretakers. %CF; Ensure compliance with child–adult ratios and safety protocols. %CF; Track daycare enrolment Parent Communication %CF; Maintain consistent, empathetic communication with parents. %CF; Share daily updates, reminders, and care-related information. %CF; Address parent concerns in coordination with the Centre Head and teaching team. %CF; Support onboarding of new families into daycare and preschool programs. Centre Coordination %CF; Work closely with teachers, housekeeping, security, and support staff. %CF; Ensure readiness of shared spaces used for care (rest areas, washrooms, nap zones) %CF; Coordinate meal times, nap schedules, and hygiene routines. %CF; Support emergency response and escalation when required. Documentation & Records %CF; Maintain accurate records for attendance, daycare usage, authorizations, and care notes %CF; Ensure consent forms, emergency contacts, and medical information are up to date. %CF; Support Centre Head with basic reports and operational tracking. Safety & Compliance %CF; Ensure children are released only to authorized adults. %CF; Follow child safety, health, and hygiene protocols strictly. %CF; Coordinate with nurse/medical support (if applicable) and manage first-level incident documentation. Qualifications & Experience: Experience %CF; 2–4 years of experience in childcare, preschool/daycare operations, school coordination, or family services. %CF; Experience working directly with parents and young children is a plus. Key Skills & Attributes %CF; Strong interpersonal and communication skills %CF; Calm, caring, and solution-oriented approach. %CF; Highly organized with attention to detail %CF; Ability to multitask in a dynamic centre environment. %CF; Comfort working closely with children, parents, and staff %CF; Basic digital skills for records, communication, and reporting.