Associate Director-Business Consulting

Key Responsibilities
1. Presales and Opportunity Solutioning
Lead technical solutioning for Cloud and Infrastructure Services opportunities across RFIs, RFPs, proactive pursuits, renewals, expansions and transformation programs.
Analyze customer business goals, technical requirements, existing infrastructure landscape, service levels, operations challenges and contractual requirements.
Develop compelling solution strategies, win themes, transformation hypotheses, value propositions and solution differentiators.
Own the technical response from initial opportunity qualification through proposal submission, customer presentation and SOW preparation.
2. Cloud Transformation Solutioning
Architect solutions across public cloud, private cloud, hybrid cloud and multi-cloud environments.
Design cloud landing zones covering account or subscription structure, identity, network connectivity, security, governance, monitoring, logging, backup, disaster recovery and cost management.
Develop cloud adoption, migration, consolidation and modernization roadmaps.
Develop migration factories, wave plans, effort models, migration schedules, cutover approaches, testing strategies and hypercare models.
Use native AWS and Azure pricing tools to create infrastructure configurations, consumption estimates and commercial inputs.
3. Data Center and Hybrid Infrastructure Solutioning
Design transformation and managed services solutions for enterprise data center and hybrid infrastructure environments.
Design data center migration, consolidation, exit and cloud-adoption solutions.
Incorporate high availability, DR, backup, security, performance and regulatory requirements into the solution architecture.
4. Managed Services Solutioning
Design end-to-end managed services solutions for cloud, data center and hybrid infrastructure operations.
Define service delivery models covering shared, dedicated, offshore, nearshore and onsite constructs.
Design automation-led operating models using AIOps, event correlation, orchestration, self-healing, infrastructure as code and automated remediation.
Develop productivity and optimization roadmaps with clearly defined and supportable benefits.
5. Commercial and Deal Support
Work with finance and commercial teams to develop competitive and financially viable pricing models.
Build bottom-up effort estimates for transformation projects and managed services.
Support deal-shaping decisions including scope optimization, delivery location, resource mix, automation benefits and risk provisions.
Identify solution and commercial risks and recommend appropriate mitigations.
Participate in internal deal reviews, governance checkpoints and approval processes.
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Required Technical Skills
Cloud Platforms
Strong solutioning experience in Microsoft Azure and AWS
Cloud landing zones, networking, identity, security and governance
Cloud migration and modernization
Infrastructure as code and configuration automation
AWS and Azure pricing calculators or configurators
Data Center and Infrastructure
Compute, server and operating system platforms
VMware and enterprise virtualization
Storage, SAN, NAS and backup technologies
Data center migration and consolidation
Infrastructure monitoring and observability
Managed Services
Cloud and infrastructure operations
SLA and KPI design
AIOps, automation and self-healing
SRE and observability models
Presales and Commercial Skills
RFI and RFP response development
Solution architecture and proposal writing
Resource loading and effort estimation
BOM and cloud-consumption estimation
Pricing and commercial-model inputs
Contract and SOW support
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Experience Requirements
Minimum 15 years of overall experience in IT infra, cloud and related services.
Strong experience in Cloud & Infra Services presales and solution architecture.
Demonstrable experience designing both:
o Transformation solutions, such as cloud adoption, migrations, modernization, data center exits, consolidation and technology refresh.
o Managed services solutions, including operating models, staffing, transition, SLAs, automation and service improvement.
Strong experience with Azure, AWS, hybrid cloud & enterprise DC technologies.
Proven ability to independently build technical solutions, architectures, bills of material, resource-loading models and pricing inputs.
Experience working with globally distributed sales, delivery, practice, finance, commercial and partner teams.
Prior infrastructure implementation or operations experience is desirable
Educational Qualifications
BE in Comp Science, Information Technology or a related discipline.
Preferred Certifications
One or more of the following would be desirable:
AWS Certified Solutions Architect, Microsoft Certified: Azure Solutions Architect Expert, VMware certification, ITIL certification
Behavioral Competencies
Strong analytical and structured problem-solving skills
Excellent written, verbal and presentation skills
Strong commercial awareness
Ability to work independently and take end-to-end ownership
Strong collaboration and stakeholder-management skills
Attention to detail with focus on solution quality and commercial protection