Assistant Manager - Voice Process

We have an exciting opportunity with Policybazaar for the role of Assistant Manager – Voice Process (Sales).

Job Details:

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• Role: Assistant Manager – Voice Process (Sales)
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• Company: Policybazaar
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• Location: Gurugram / Bengaluru / Hyderabad
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• Experience: 7+ Years
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• Notice Period: Up to 30 Days
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• Working Days: 6 Days (Work from Office)
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Role Responsibilities:

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• Lead and manage an Inside Sales/Voice Process team.
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• Drive sales performance and ensure achievement of business targets.
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• Monitor team productivity, conversions, and revenue.
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• Manage team attrition and shrinkage effectively.
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• Conduct regular coaching, feedback, and performance review sessions.
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• Ensure adherence to sales processes and quality standards.
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• Prepare and analyze MIS reports and other performance metrics.
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Required Skills:

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• Minimum 7 years of experience in Voice Process/Sales.
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• Hands-on experience in Inside Sales and B2C Sales.
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• Strong team handling experience.
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• Experience in managing attrition and shrinkage.
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• Good understanding of sales KPIs, productivity, and performance management.
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• Excellent communication and leadership skills.
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• Graduation is mandatory.
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Raksha Shukla

📧 [email protected]

📞 8962509811