Assistant Manager - Service Quality

Gallagher Center of Excellence is seeking to hire Specialist Internal Process Controls who would be responsible for developing, implementing, and monitoring internal control systems around financial reporting to ensure operational efficiency, compliance, and risk mitigation. This role involves working closely with various departments to enhance process integrity and support organizational objectives.

Responsibilities:

• Develop and implement internal control policies and procedures across various processes around financial reporting to ensure compliance with regulatory requirements and organizational standards including reconciliation.

• Collaborate with various process owners to design and implement effective control measures.

• Conduct regular assessments of internal processes to identify risks and areas for improvement.

• Identify areas of improvement and recommend enhancements to existing controls to process owners and senior management.

• Maintain comprehensive documentation of control activities, including process maps and control matrices and prepare reports on the effectiveness of internal controls and present findings to management.

• Stay updated on industry best practices and regulatory changes to ensure the organization's control systems remain effective and compliant.

• Support internal and external audits by providing necessary documentation and information.

• Provide training and guidance to staff on internal control procedures and risk management practices.

At Gallagher, we believe supporting our colleagues goes far beyond the role itself. For more information, visit our Benefits page.

• Competitive compensation
• Comprehensive benefits programs designed to support your well-being
• Career development opportunities and ongoing learning
• A collaborative, people-first culture with accessible leadership
• The opportunity to do meaningful work with global reach and local impact

At Gallagher, we are dedicated to building an inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to join our Talent Community to stay connected to additional career opportunities. At times, we will consider transferable skills from previous roles.

Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)