Storage and Resiliency Operations

Job Title: Storage and Resiliency

Overview

We are seeking a highly skilled and motivated engineer to serve in our Infrastructure as a Service (IaaS) organization supporting Storage and Resiliency. This role is ideal for a seasoned professional with deep expertise in enterprise storage, backup, replication, disaster recovery, cyber recovery, and recoverability operations across a large scale environment. The ideal candidate will guide junior engineers and drive operational excellence across storage, backup, and resiliency services.

Key Responsibilities

Storage & Backup Administration

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• Install, configure, and maintain enterprise storage, backup, replication, and recovery platforms across private and public cloud environments
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• Manage lifecycle activities including provisioning, capacity management, upgrades, technology currency, and decommissioning
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• Monitor storage and backup platform health, performance, availability, recoverability, and capacity through observability capabilities
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• Perform troubleshooting and root cause analysis for storage, backup, replication, and recovery incidents
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• Implement platform security hardening, retention standards, access controls, and compliance requirements
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• Manage storage provisioning, snapshot policies, backup schedules, replication policies, recovery tests, and service reporting
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Resiliency & Cyber Recovery

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• Lead disaster recovery, recoverability validation, backup restoration, replication testing, and operational readiness activities
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• Partner with Cybersecurity and application teams to support cyber recovery capabilities and recoverability objectives
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• Drive improvement plans for backup success, restore performance, data protection coverage, and resiliency gaps
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24x7 Operations & Incident Management

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• Support 24x7 storage and resiliency operations including capacity, backup operations, restore support, and vulnerability remediation
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• Oversee incident response, root cause analysis, problem management, and service restoration for storage, backup, and recovery services
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Mentorship & Collaboration

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• Mentor junior engineers and foster a culture of continuous learning and technical excellence
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• Collaborate with cross-functional teams including compute, network, security, application, disaster recovery, and service management teams
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Operational Excellence

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• Ensure high availability, scalability, security, recoverability, and compliance of storage and resiliency environments
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• Develop metrics for capacity, performance, backup success, restore performance, replication health, and recoverability compliance
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Qualifications

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• Strong enterprise storage and backup operations experience in large scale environments
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• Experience with NetApp, SAN, NAS, object storage, backup platforms, replication, and disaster recovery technologies
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• Knowledge of backup policies, retention standards, recovery testing, cyber recovery, and recoverability objectives
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• Scripting and automation experience with PowerShell, Python, Ansible, Terraform, or vendor automation tools
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• Storage and backup capacity management, performance troubleshooting, vulnerability remediation, and technology currency experience
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• Networking fundamentals including TCP/IP, DNS, NFS, SMB, Fibre Channel, iSCSI, and firewall concepts
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• Logging and monitoring tools such as Splunk, vendor management tools, Prometheus, or equivalent
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Experience with virtualization and/or cloud platforms including VMw