Cadmatic Administrator & Consultant

Job Description:

Cadmatic Administrator & Consultant (Technical and Functional Support)

Position Overview:

We are seeking a skilled and experienced Cadmatic Administrator & Consultant to manage and support Cadmatic software solutions, ensuring smooth operations, efficient utilization, and alignment with organizational goals. The ideal candidate will provide both technical and functional support, playing a critical role in the deployment, customization, integration, and optimization of Cadmatic products.

Key Responsibilities:

Technical Support:

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• Software Installation and Maintenance:
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• Install, configure, and upgrade Cadmatic software and related modules.
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• Ensure compatibility and smooth integration with existing IT infrastructure.
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• Monitor and maintain software performance, addressing technical issues proactively.
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System Administration:

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• Manage user accounts, access permissions, and system settings.
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• Ensure data security, backups, and disaster recovery planning.
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• Develop and maintain system documentation, including architecture diagrams and configurations.
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Troubleshooting and Problem Resolution:

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• Provide Level 2 and Level 3 technical support to resolve software-related issues.
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• Collaborate with vendor support teams for escalated cases.
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• Analyze system logs and diagnostics to prevent and address recurring issues.
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Integration and Customization:

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• Develop and implement integrations between Cadmatic and other enterprise systems (e.g., ERP, PLM).
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• Customize Cadmatic workflows, templates, and tools to meet project-specific needs.
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Performance Optimization:

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• Conduct regular system audits and optimize software performance.
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• Implement updates, patches, and improvements as needed.
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Functional Support:

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1. Business Analysis and Consulting:
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• Collaborate with stakeholders to understand business requirements and map them to Cadmatic functionalities.
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• Recommend best practices and solutions to maximize the software's utility and ROI.
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1. Training and Knowledge Sharing:
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• Conduct user training sessions to enhance adoption and proficiency.
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• Develop and update user manuals, FAQs, and training materials.
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1. Project Support:
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• Assist project teams in using Cadmatic effectively for design, modeling, and documentation.
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• Ensure adherence to industry standards and organizational guidelines in Cadmatic outputs.
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1. Stakeholder Coordination:
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• Act as the primary liaison between technical teams, functional teams, and external vendors.
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• Facilitate communication to align system capabilities with business goals.
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