Technical Service Engineer

Looking for an experienced and energetic professional interested in joining a fast-growing and diverse team aimed at provide better Smart Energy solutions to our customers. The individual should be self-driving, responsible, a quick learner and a problem solver. If you are this unique individual, we’d love to meet you.

In this role you will:

The role and responsibility of Technical Service personnel includes but not limited to the following:

• Inverter installation instruction and maintenance training;
• Answering consulting phone call, Reply the e-mails for customer support;
• Remote or on-site inverter troubleshooting. Inverter replacement, defect inverter troubleshooting and able to do site visit when needed.
• Collect clear after-sales support cases Data and report to leader.
• Other team work assigned from team leader.
• Having knowledge of String Inverter, Hybrid Inverter and Utility Based Projects adding advantage.
• Responsible for after sales support activity in Particular Region.

We are looking for:

• Bachelor or above holders in Electronics and Electrical or other related majors

• Self-motivator with a minimum of 5 years related experience in the solar industry is a must

• Energetic professional who may travel 50% or above per year

• Good communicator with fluent English

Who We Are:

Shenzhen SOFARSOLAR Co., LTD. , founded in 2013, is a high-tech enterprise integrating R&D, manufacturing, sales and marketing. The core products cover a wide range of inverters including grid-tied inverters (1kW-255KW), hybrid inverters (3-20KW), and multiple green power storage solutions. We own three R&D centers respectively located in Shanghai, Shenzhen, and Wuhan and two major manufacturing bases. Our PV&storage products are sold in more than 80 regions worldwide.

Rewards:

• The TOP 5 string inverter for the Chinese enterprise brand

• Chinese Distributed Photovoltaic Outstanding Contribution Enterprise

• The world's leading energy storage system solutions provider

• The \"TOP Brand PV Inverter\" issued by EUPD in multiple countries

Create clean energy and lead a green life. Welcome to join us!