Site Reliability Engineer

Avigna is hiring – Site Reliability Engineer (SRE)\n\nOur IT Delivery Center aims to build strong and sustainable solutions for customers across Europe. We are looking for a Site Reliability Engineer (SRE ) to join our team to build, support, and drive customer innovations, bringing efficiency to processes through effective management of reliability, availability, and operational excellence.\nIn alignment with Avigna’s values, we are committed to providing an inclusive work environment for all employees to positively impact our culture every da y.\n\nExperience : 7 + years of relevant experience in Site Reliability Engineering, DevOps, maintenance & operations, and/or software development.\nLocation : India\nMode of Work: Remote\n\nResponsibilities\nWork as part of a cross‑functional product team, acting as a reliability expert for assigned products or product areas\nApply Site Reliability Engineering best practices in collaboration with SRE governance teams\nEnsure high delivery quality, operational stability, and regular KPI and reliability reporting\nCollaborate closely with product teams to ensure predictable operations and minimize production disruptions\nShare best practices within the SRE/Operations capability and continuously improve ways of working\nMonitor, manage, and resolve production issues across supported applications\nPerform technical analysis and troubleshoot complex production incidents\nEnhance monitoring and alerting capabilities with a strong focus on preventive and proactive measures\nDrive product improvements through code analysis and log inspection\nImplement continuous improvements in proactive monitoring, automation, and housekeeping activities\nEnsure overall environment stability, availability, and reliability\nAutomate operational and development processes using scripts and DevOps tools\nParticipate in on‑call rotations to support and resolve business‑critical incidents\n\nQualifications\nStrong hands‑on experience in Site Reliability Engineering and DevOps practices , including CI/CD and automated testing\nSolid experience working in eCommerce platforms and environments\nGood understanding of solutions architecture with the ability to quickly identify root causes of issues\nExperience working with API‑based frameworks ; exposure to headless commerce platforms is a plus\nFamiliarity with ITIL support processes and ITSM tools (e.g., ServiceNow) in microservices‑based environments\nExperience maintaining, supporting, or developing web, desktop, and mobile applications\nKnowledge of performance engineering and application reliability concepts\nHands‑on experience with front‑end and backend technologies such as ReactJS, React Native, NodeJS\nExperience building CI/CD workflows using tools like GitHub Actions\nExposure to cloud platforms such as Azure and/or Google Cloud Platform\nExperience with Infrastructure as Code tools (Terraform, Ansible)\nWorking knowledge of Kubernetes managed services (AKS, GKE)\nExperience using monitoring and observability tools such as Splunk, Grafana, or similar\nPractical understanding of SRE metrics including SLI, SLO, and Error Budgets\nProficiency in at least one programming language: Python, Java, C#, Go, or Ruby\nStrong analytical skills with a passion for problem‑solving and continuous improvement\nAbility to stay current with emerging technologies and propose innovative solutions