Steam Turbine Customer Instructor Various, India

Job Summary:

The Technical Field Instructor will provide state-of-the-art technical training on {Technology} installation, operation, maintenance, and repair to internal or customer students. This role includes the management and upkeep of lab equipment at the Houston Learning Center. The Technical Field Instructor III will contribute as a subject matter expert (SME) with various internal teams to improve training content and delivery.

Essential Duties & Responsibilities:

• Deliver training for internal and/or customer participants focusing on Safety, Quality, Delivery and Cost as enabler of One Field Services business priorities.
• Support the design, development, updating and delivery of training for gas turbine, steam turbine, generators and/or combined cycle installation, operation, maintenance and/or repair including preparation of classroom, trouble shooting, maintenance and repair of required equipment.
• Use participants reaction and learning data to recommend areas for instructor improvement, instructional method, curriculum or other changes.
• Balance a variety of learning and delivery methodologies (virtual, classroom, hands on, augmented reality, mentoring, etc) as options to enhance participant engagement and learning efficacy.
• Support as subject matter expert in the technology and liaise with other teams in the creation or modification of training content, delivery methods and other continuous improvement projects.
• Ensure company policies and procedures are part of the learning objectives of the participants. Enforce all company policies and procedures during the execution of the training.
• Integrate Field Engineering e-tools, reporting systems, service notices, and other business processes into training programs where applicable.
• Maintain accurate training records, update course materials, and evaluate student performance.
• Provide feedback about students to Training and Development Managers and students people leaders when required. Escalate students lack of pre-requisites or performance pro-actively and timely in order not to impact other students as well as allow proper time for remediation.
• Travel may be required.
• Ability and willingness to work holidays, weekends and overtime as required by field assignments.
• You may be assigned other duties as per organizational priorities.

Required Qualifications & Experience :

• Bachelor's Degree in Engineering or related technical / scientific fields (or at least 7 years of equivalent professional experience in the relevant technology in installations, operations, maintenance and/or repairs).
• Minimum of 5 years of field service or engineering experience in relevant technology related to installation, operation, maintenance or repairs.
• Ability to speak, read, and write English fluently.

Desired Characteristics:

• Previous technical instructor or adult learning delivery experience.
• Adult Learning Strategies Certification
• Energy field service, field engineering, or installation and commissioning of GE Energy Turbine products and GE excitation, controls, mechanical, Heavy Duty Excitation, Turbine Operations and Maintenance
• Demonstrated leadership, organizational and planning skills
• Proven ability and track record to produce and deliver results
• Strong computer skills with Word, Excel, and Power Point
• Familiar with excitation, controls, or mechanical operation, and control philosophies
• Self-starter with proven experience managing multiple tasks
• Initiative to learn and apply state-of-the-art technology / concepts in the day-to-day requirements of this position
• Strong analytical skills working independently and in a team
• Excellent written and oral communication skills to convey technical concepts to business, technical/technical writing personnel and presentation skills to an audience with a wide range of experience levels

FieldCore is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sex, national origin, age, veteran status, status as a qualified individual with a disability, marital status, pregnancy, sexual orientation, ancestry, genetic information, gender identity, or any other characteristic protected by law.