Principal Consultant - Intune/SCCM Administrator (L3)

Ready to build the future with AI?

At Genpact, we don’t just keep up with technology—we set the pace. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges. 

If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment. 

Genpact (NYSE: G) is anadvanced technology services and solutions company that deliverslastingvalue for leading enterprisesglobally.Through ourdeep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead.Powered by curiosity, courage, and innovation,our teamsimplementdata, technology, and AItocreate tomorrow, today.Get to know us atgenpact.comand onLinkedIn,X,YouTube, andFacebook. 

Inviting applications for the role of Intune/SCCM Administrator (L3)– Principal Consultant

In this role, we are seeking an experienced and detail-oriented Intune/SCCM Administrator to join our team in a fully remote capacity, through our esteemed partnership with Genpact. The ideal candidate will have a robust understanding of Microsoft Intune and System Center Configuration Manager (SCCM), paired with a proactive mindset and a commitment to excellence. This role is an incredible opportunity for seasoned IT professionals looking to elevate their expertise in a dynamic and supportive environment.

Responsibilities

• Microsoft Intune Administration: Manage mobile device and application deployment, implement compliance policies, and troubleshoot Intune-related issues.

• SCCM Management: Oversee the deployment, configuration, and management of SCCM, including software packaging, patch management, and OS deployment.

• Endpoint Security: Develop and enforce endpoint security policies to ensure compliance with organizational IT standards.

• System Monitoring and Reporting: Regularly monitor server and client environments, generating detailed reports on system health, software distribution, and compliance.

• Automation and Scripting: Create and maintain PowerShell scripts to streamline administrative tasks and improve system efficiency.

• Collaboration: Work closely with cross-functional teams to design and implement solutions that align with business goals.

• Documentation: Maintain comprehensive documentation for configurations, procedures, and troubleshooting guides.

• Training and Support: Provide technical training and support to end users and junior IT staff as needed.

Qualifications we seek in you!

Minimum Qualifications

• Bachelor's Degree required. Preferably in Computer Science, Information Systems, or related field.

• Excellent Communication skills

• Proven experience in managing and administering Microsoft Intune and SCCM environments.

Preferred Qualifications/ Skills

• Strong expertise in Windows and macOS operating systems, as well as Android and iOS mobile platforms.

• In-depth knowledge of Active Directory, Azure AD, Group Policy, and other Microsoft enterprise services.

• Proficiency in scripting languages, particularly PowerShell, for automation and troubleshooting.

• Strong analytical and problem-solving skills, with meticulous attention to detail.

• Experience in configuring and managing software deployments, updates, and patch management.

• Knowledge of endpoint security practices, including antivirus and encryption configurations.

• Excellent communication and interpersonal skills, with the ability to explain complex technical concepts to non-technical stakeholders.

• 5+ years of professional experience in IT systems administration, with a focus on Intune and SCCM.

• Relevant certifications such as Microsoft Certified: Modern Desktop Administrator, Microsoft Certified: Endpoint Administrator, or equivalent are highly desirable.

• Prior experience in remote work and demonstrated ability to manage and prioritize tasks independently.

Why join Genpact?

• Lead AI-first transformation – Build and scale AI solutions that redefine industries 

• Make an impact – Drive change for global enterprises and solve business challenges that matter 

• Accelerate your career—Gain hands-on experience, world-class training, mentorship, and AI certifications to advance your skills 

• Grow with the best – Learn from top engineers, data scientists, and AI experts in a dynamic, fast-moving workplace 

• Committed to ethical AI – Work in an environment where governance, transparency, and security are at the core of everything we build 

• Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress 

Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.

Let’s build tomorrow together.