Senior Associate, Specialist Operational Risk Management, Technology and Operations

Business Function

Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.

Job Purpose

• A team member to build and drive the implementation of first line of defense to proactive manage operational risk within T&O.

Essential Requirements

Key Responsibilities & Accountabilities

Operational Risk & Governance responsibilities

• To perform independent validation exercise of RCSA’s for various Retail Banking units
• This responsibility will extend to co-ordination and updating of Operational Risk system. The assurance is required in the design effectiveness and sample testing.
• To supervise various process reviews and collaborate with units to ensure risk is mitigated in operational processes.
• High Rated employee in current role with experience of Ops, Ops risk and Audit
• To supervise reporting of KRI’s and various Risks related reports.
• To supervise data analytics for management overview.
• Guide and help Operations units and branches by resolving their queries pertain to processes and accounts.
• Review New Product Approvals/ Outsourcings and identify risks/ co-ordinate with various stakeholders and highlight risks.
• Liaison with Regional counterparts for implementation of best risk practices
• Conduct Local Forums to ensure Management oversight to risk items and similar forums for dissemination of information to T&O staff
• Ensure timely reporting/escalating of risk events/significant incidents via reporting requirements with respective units and tracking & monitoring and timely issue resolution
• Investigate and supervise root cause analysis for risk incidents and events arising out of operational lapses/frauds (internal/external)/application issues and process gaps.
• To be responsible for providing risk support in the management of incidents to minimise risk/loss and to identify, analyse and report control metrics on a timely basis.
• Perform thematic reviews to identify gaps and advise solutions to mitigate the gaps

Risk Based Supervision

• Review compliance to regulatory guidelines.
• To manage the Risk Based Supervision Audit for Retail Banking Operations
• To perform the analysis of various requirements and correlate the purpose of data asked.
• Work on the automation of RBS requirement for Technology and Operations.
• Track the new RBI guidelines and ensure the implementation.

Required Experience

Essential

• Prior experience in Operational Risk, Internal Audit, Governance & Control team.

Desirable

• Experience of min 5 years in an Audit or related function.

Core Competencies

• Strong planning, organizational and analytical skills
• Attention to detail and accuracy
• Effective problem-solving skills
• Computer literate, with a good understanding of Microsoft Power point, Visio, Excel and Word
• Able to work independently with strong teamwork values
• Desirable
• Good inter-personal and communication skills
• Able to work Independently and have initiative to plan and prepare work tasks in advance

Technical Competencies

• Operational Risk policy & procedures
• Regulatory guidelines (RBI & other local regulators)
• Information Security guidelines

Work Relationship

• Collaboration with all units of the bank and working in a cohesive manner
• Working relationship with T&O Risk Mgt, Corporate Security, Information Security, Group Compliance, Group Risk, Group Legal, Group Audit, Group Business Continuity Management, and other Business Units and vendors.

DBS India - Culture & Behaviors

• DBS is committed to building a culture where all employees are valued, respected and their opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Expected value driven behaviors are:
• Demonstrate Business Performance through PRIDE Value Based Propositions
• Ensure Customer Focus by Delighting Customers & Reduce Complaints
• Build Pride and Passion to Protect, Maintain and Enhance DBS’ Reputation
• Enhance Self Knowledge, Skills and develop Competencies aimed at continuous improvement
• Maintain the Highest Standards of Honesty and Integrity

Primary Location

:India-Tamil Nadu-Chennai-DBIL

Job

:Risk Management

Schedule

:Regular

Employee Status

:Full-time:

Job Posting

:Feb 9, 2026, 1:14:09 PM