Procurement Operations Specialist

At OneSpan, we specialize in digital identity and anti-fraud solutions that create exceptional and secure experiences.

We are looking for a Procurement Operations Specialist to join our growing platform team in Delhi NCR.

The Procurement Operations Specialist supports day-to-day Procure-to-Pay and Procure-to-Order activities within OneSpan's India Shared Services organization. This role operates under the direction of the Procurement Operations Lead and the governance of Global Strategic Sourcing and Procure-to-Pay Leadership. He/She is responsible for supporting compliant, timely, and accurate purchasing and transactional procurement activity, including requisition support, purchase order processing, supplier transaction support, invoice matching assistance, pricing and terms validation, and issue follow-up.

This role helps ensure that purchasing activity is aligned with OneSpan policies, preferred supplier usage, approved contracts, financial controls, and established Procure-to-Pay processes. The ideal candidate has hands-on experience supporting Procure-to-Pay, Accounts Payable, purchasing, or shared services operations in a global business environment. The role requires strong attention to detail, analytical capability, communication skills, and the ability to work accurately within defined systems, workflows, and controls.

Job Duties and Responsibilities

• Support day-to-day Procure-to-Pay and Procure-to-Order activities within India Shared Services.
• Assist internal stakeholders with purchase request preparation, requisition support, and purchasing workflow requirements.
• Process and support purchase order activity in alignment with approved contracts, supplier requirements, and company policies.
• Review purchasing and supplier transaction details to help confirm pricing, terms, documentation, and required approvals prior to downstream processing.
• Support two-way and three-way invoice matching activities by coordinating with Accounts Payable, Procurement, suppliers, and internal stakeholders as needed.
• Assist with supplier transaction issue resolution, including invoice discrepancies, purchase order mismatches, receiving questions, and missing documentation.
• Support preferred supplier usage, contract compliance, and reduction of savings erosion by helping validate that purchases align with negotiated supplier agreements.
• Assist with discount capture and payment term compliance by identifying transactions requiring follow-up or correction.
• Support supplier onboarding and maintenance activities by coordinating required information and documentation through approved processes.
• Maintain accurate purchasing, supplier, and transaction records in Workday and other approved systems.
• Assist with recurring Procure-to-Pay reporting, operational data collection, and basic analysis to support leadership review.
• Support corporate card or P-Card transaction review and reconciliation activities, as assigned.
• Follow established Procure-to-Pay policies, procedures, approval requirements, and internal controls.
• Escalate process exceptions, supplier issues, control concerns, or unresolved transaction items to the Procure-to-Pay Lead or Global Strategic Sourcing and Procure-to-Pay Leadership.
• Support User Acceptance Testing, system updates, or process improvement activities related to Workday Procurement, Workday Financial Management, or Workday Strategic Sourcing, as requested.
• Identify opportunities to improve accuracy, efficiency, documentation, and process consistency within assigned Procure-to-Pay activities.
• Communicate professionally with suppliers, internal stakeholders, Finance, Procurement, and Shared Services team members regarding purchasing and transaction-related questions.
• Complete ad hoc requests and operational support activities as assigned by the Procure-to-Pay Lead or Global Strategic Sourcing and Procure-to-Pay Leadership.

Requirements

• Bachelor's degree in Business, Finance, Accounting, Supply Chain, or a related field preferred.
• 3+ years of experience supporting Procure-to-Pay, Procure-to-Order, Accounts Payable, Purchasing, Procurement Operations, Finance Operations, or Shared Services activities.
• Experience working in a global, multi-company, or multi-currency business environment preferred.
• Hands-on experience with purchase requisitions, purchase orders, invoice matching, supplier transactions, or payment support processes.
• Experience using Workday Procurement, Workday Financial Management, Workday Strategic Sourcing, or similar enterprise procurement or finance systems preferred.
• Strong understanding of Procure-to-Pay processes, including requisitioning, purchasing, receiving, invoice support, supplier issue resolution, and transaction controls.
• Ability to review transaction details and identify pricing, documentation, approval, or process discrepancies.
• Strong analytical and reporting skills, including ability to collect data, review reports, identify trends, and support operational follow-up.
• Proficiency in Microsoft Excel and other common Microsoft Office tools.
• Strong written and verbal communication skills in English.
• Strong attention to detail, accuracy, follow-up, and documentation discipline.
• Ability to prioritize work, meet deadlines, and operate within defined policies, procedures, and controls.
• Ability to adapt to process changes, system updates, and evolving business requirements.
• Quality oriented, reliable, and able to handle confidential supplier, purchasing, and financial information appropriately.

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