Customer Support Specialist

Company Description

Fleetboardgps (Fleet Board GPS) is a company and solution provider that offers GPS vehicle tracking and fleet management systems, mainly operating in Qatar.

Role Description

This is a full-time, on-site role for a Customer Support Specialist located in Coimbatore, India. The Customer Support Specialist will be responsible for handling customer inquiries and issues, providing technical support, ensuring high levels of customer satisfaction, and maintaining effective communication with customers. Daily tasks include responding to customer queries, troubleshooting issues, and providing feedback to improve the overall customer experience.

Qualifications

• Strong Customer Support and Customer Satisfaction skills
• Excellent Interpersonal Skills
• Proficiency in providing Technical Support and troubleshooting issues
• Analytical Skills for understanding and addressing customer needs
• Experience in a similar role is a plus
• Bachelor's degree or equivalent experience in a related field
• Excellent written and verbal communication skills
• Ability to work effectively on-site in Coimbatore, India

Preference to locally available candidates