GWS SMB (Collab+DRTC+DevExt)

TCS Hiring !!!!

Role: GWS SMB (Collab+DRTC+DevExt)

Experience Range: 4 to 8yrs

Chennai/Indore

NOTE: If the skills/profile matches and interested, please reply to this email by attaching your latest updated CV and with below few details:

Name:

Contact Number:

Email ID:

Highest Qualification in: (Eg. B.Tech/B.E./M.Tech/MCA/M.Sc./MS/BCA/B.Sc./Etc.)

Current Organization Name:

Total IT Experience-4 to 8yrs

LOCATION TCS -Chennai/Indore

Current CTC

Expected CTC

Notice period:

Whether worked with TCS - Y/N

Essential Skills & Experience

• Strong understanding of GCP admin roles, domain ownership, and recovery workflows and familiar with GCP admin console
• High judgment decision‑making under ambiguity
• Fraud detection and prevention capabilities
• Excellent documentation and attention to detail
• Calm, professional communication during sensitive scenarios
• Own Google Account and GCP Account Recovery cases end‑to‑end
• Validate identity, authorization, and domain ownership using approved frameworks
• Execute recovery workflows with zero tolerance for policy deviation
• Detect and mitigate fraud, social engineering, and unauthorized access attempts
• Maintain accurate, audit‑ready documentation of recovery actions
• Escalate high‑risk or non‑standard cases appropriately
• Communicate clearly and empathetically with customers during critical incidents
• Adhere to authentication standards, SLOs, and security policies