Revenue Manager

Job Description:

• Daily pick-up analysis, strategy adjustments and reporting.
• Perform competitive benchmark studies and follow market trends.
• Provide weekly dynamic forecasts of expected results, variances and budget comparisons.
• Manage and oversee strategy for all 3rd party distribution
• Ensure all OTAs and Social Media Portals are configured correctly, validated and working to full capacity.
• Oversee and audit the standards and operations of the reservations department.
• Ensure website booking process is maintained up-to-date and functional.
• Evaluate performance of distribution partners and contracted rates (OTA, Social Media Portals)
• Reduce the cost of distribution by finding new less expensive means of delivering business
• Confident in working with our Channel manager in updating rates, rate plans and checking perfect synch with our PMS system
• Responsible for assessing, analyzing and pricing rate and group business strategies
• Be a number -savvy and revenue minded person who is responsible for daily pick-up analysis, strategy adjustment and reporting.
• Highly confident in the use of Excel
• Assist and support the Revenue Manager for analyzing market trends, competitor pricing, and demand forecasts.
• Develop pricing strategies for various products and services, ensuring they are competitive and attractive to clients.
• Managing the inventory. This involves allocating rooms, monitoring sales, and adjusting availability based on demand and strategic goals.
• Regularly monitoring and reporting on revenue performance. This includes analyzing key performance indicators (KPIs) and generating reports that help in decision-making.
• Implementing yield management strategies to maximize revenue. This includes making decisions on pricing and availability in response to demand variations.
• Utilizing various tools and technology for data analysis and decision-making. This often involves using specialized revenue management software built in-house.
• Forecasting future revenue and assisting in the budgeting process. This may include setting revenue targets and identifying potential areas for revenue growth.
• Ensuring compliance with industry standards and practices, and keeping up-to-date with the latest trends and developments in OTA revenue management.
• Customer Insight and Feedback Analysis: Analyzing customer feedback and market research to understand customer preferences and adjusting strategies accordingly.
• Account support work is required to support the reservation team in the daily admin such as handling calls, live chat and converting enquiries into booking

Shift: You will be part of a 24/7 team and mainly you will work following GMT hours . Your shift patterns will be around 12pm to 11pm with some shift in the morning if needed by the business

Requirements and Qualifications:

• Mimimum 5 years of experience in Revenue Management, managing OTAs, competitive benchmarking, competitive pricing (Preferably from Travel/ Hospitality sector)
• Preference for someone having prior experience in handling reservations and guest bookings
• Excellent communication and presentation skills
• High energy levels, good analytical & problem solving skills, organizing skills, positive attitude.
• Willingness to work in the assigned shift
• Willingness to travel to the work location