Assistant Manager- Procurement Ops

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.

We are inviting applications for the role of Assistant Manager, Procurement Ops
The Coupa Procurement Manager would be responsible for the management of the Coupa Spend Management Suite. The ideal candidate will perform or manage most aspects of day-to-day Coupa PO Admin. The candidate would have great communication skills, excellent understanding of technology, and a positive attitude.

Responsibilities
• Design and configure Coupa to account for new process requests/requirements that may arise
• Resolve escalated issues related to configured processes in Coupa
• Review dot and major release notes for Coupa and provide delta assessment and impacts. Then test and provide findings back to Finance & IT Leaders.
• Develop and implement efficient, effective and user-friendly processes within Coupa
• Make strategic recommendations affecting system-wide changes, e.g. new or retiring custom fields, content groups and custom approval chains.
• Engage with Coupa user group/s to gather information around process improvements other Coupa customers are implementing

Qualifications we seek in you!
Minimum Qualifications / Skills
· Bachelor's degree in business, IT or Management
· Communication – Good Written and spoken Communication Skills
· Excel Skills – Intermediate
· MS Word- Intermediate

Preferred Qualifications/ Skills
• Program management experience leading programs that involve significant business change.
• Demonstrated track record of establishing priorities and meeting deadlines.
• Experience in troubleshooting system issues and working with other groups to prioritize and resolve the issues
• Acting as a liaison between internal associates and external suppliers to resolve concerns
• Advanced oral, written, and interpersonal communication skills. Strong presentation and facilitation skills to communicate with and persuade a wide range of audiences.
• Strong supervisory and matrix management skills and ability to oversee tasks delegated to others.