Meraki SD‑WAN Support Engineer

Job Title : Meraki SD‑WAN Support Engineer (L2/L3)

Skills : Networking , SDWan, Merak

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Exp : 6 to 8 year

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Provide L2/L3 support for Meraki SD‑WAN and associated network and security solutions in an enterprise production environment. The role involves troubleshooting, BAU support, incident/problem handling, and coordination with SOC and cloud security tea

ms.Key Responsibilit

• iesDesign, implement, and manage Citrix NetScaler solutions with advanced Content Switching configuratio
• ns.Provide L3-level troubleshooting and root cause analysis for complex application delivery and load balancing issu
• es.Configure and optimize NetScaler for high availability, SSL offloading, and traffic manageme
• nt.Collaborate with application and security teams to ensure secure and efficient traffic fl
• ow.Maintain and update Netbox for network documentation, inventory, and IP address manageme
• nt.Perform capacity planning, performance tuning, and proactive monitoring of ADC infrastructu
• re.Develop and maintain detailed network diagrams, SOPs, and technical documentati
• on.Mentor L1/L2 engineers on Citrix NetScaler best practices and advanced configuratio

ns.
Required Skills & Exper

• tiseStrong fundamentals in Networking (TCP/IP, DNS, Routing, V
• PNs)Hands-on experience with Meraki SD‑WAN solut
• ionsExperience with firewalls and web security technolo
• giesGood understanding of SASE/SSE architectures and Zero Trust conc
• eptsHands-on experience with Cisco Umbrella or equivalent SASE solut
• ionsKnowledge of SAML, SSO, and identity-based access cont
• rolsExperience working in enterprise BAU/Production support environm
• entsITIL process awareness (Incident, Problem, Change Managem
• ent)Experience working in 24×7 or global support mo
• delsGood communication and stakeholder coordination sk