Sr. Associate - Process Excellence - Software Quality Assurance (SQA) Job

Job Description

• Understand Integrated Management System in-line with ISO 9001, ISO 27001 and CMMI Level 5.
\n • Establish project defined process in-line with client requirements and IMS.
\n • Conduct Facilitations, internal Audits, configuration audits & release audits and publish respective reports.
\n • Collection and Verification of project metrics on monthly basis.
\n • Support Project Managers on Quantitative Project Management.
\n • Plan and schedule internal Audits.
\n • Analyze internal audit findings on Quarterly and Yearly basis to identify CAPA.
\n • Identification of IMS changes / Improvements and incorporate changes to IMS.
\n • Establish PPBs and PPMs at organizational level by using SQC techniques and Regression models.
\n • Participate in Project / Quality Management Reviews
\n • Conduct trainings and perform workshops at Organizational level.
\n • Communicate with internal / external customers.
\n • Accountable for assigned responsibilities.

Required Technical/ Functional Competencies

Process Definition:

• Has basic knowledge (awareness) of process definition concepts and terminology.
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• Have Limited experience in defining processes, and require guidance and support to effectively document and communicate process flows.
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Quality Management:

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• Basic understanding of Process Excellence and Quality Management.
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• Can identify basic concepts and terminology related to quality management, such as key performance indicators (KPIs), quality control tools, and statistical process control (SPC).
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Standards and Models:

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• Solid working knowledge of Process Excellence standards and models.
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• Has thorough understanding of one or more quality standards and process models.
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• Have practical experience in applying them to real-world scenarios and have achieved measurable results.
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Facilitation:

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• Possess a deeper understanding of facilitation methodologies.
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• Has experience of project process definition, conducting facilitations for the projects and sharing the reports.
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Audits:

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• Have solid understanding of the audit process and can conduct audits with minimal supervision.
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• Provide comprehensive audit reports and recommendations for improvement.
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Process Management:

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• Has good understanding of process management concepts and terminology.
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• Demonstrates the ability to execute and improve processes independently.
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• Can analyze and identify process gaps, propose solutions, and implement process changes under supervision.
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Measurements and Improvement:

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• Practical experience in using basic measurements and improvement tools and techniques on the project.
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• Can collect data and use basic analysis to identify opportunities for improvement and make recommendations in projects.
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Required Behavioral Competencies

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Accountability:

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• Takes responsibility for and ensures accuracy of own work, as well as the work and deadlines of the team.
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Collaboration:

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• Participates in team activities and reaches out to others in team to achieve common goals.
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Agility:

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• Demonstrates a willingness to accept and embrace differing ideas or perceptions which are beneficial to the organization.
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Customer Focus:

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• Displays awareness of customers stated needs and gives priority to meeting and exceeding customer expectations at or above expected quality within stipulated time.
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Communication:

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• Targets communications for the appropriate audience, clearly articulating and presenting his/her position or decision.
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Drives Results:

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• Sets realistic stretch goals for self & others to achieve and exceed defined goals/targets.
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Certifications

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Desirable At YASH, you are empowered to create a career that will take you to where you want to go while working in an inclusive team environment. We leverage career-oriented skilling models and optimize our collective intelligence aided with technology for continuous learning, unlearning, and relearning at a rapid pace and scale. Our Hyperlearning workplace is grounded upon four principles \n
• Flexible work arrangements, Free spirit, and emotional positivity
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• Agile self-determination, trust, transparency, and open collaboration
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• All Support needed for the realization of business goals,
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• Stable employment with a great atmosphere and ethical corporate culture