Business Development Manager

Designation - Business Development Manager - Microsoft Dynamics 365

Department - Sales & Marketing

Experience - Minimum 7 + Years

Key Responsibilities

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• Develop and execute business development strategies to drive sales of Microsoft Dynamics 365 (CRM/ERP), Power Platform, and Azure solutions.
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• Generate new business opportunities through outbound prospecting, networking, referrals, social selling, email campaigns, and Account-Based Marketing (ABM) initiatives.
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• Manage the complete sales cycle, including lead generation, qualification, proposal creation, negotiation, and deal closure.
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• Build and maintain strong relationships with CXOs, decision-makers, and key stakeholders across target industries.
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• Conduct discovery sessions, product demonstrations, workshops, and consultative discussions to effectively position Microsoft Dynamics 365 solutions.
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• Collaborate with pre-sales, delivery, and marketing teams to develop customized solutions and sales collateral.
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• Maintain an accurate sales pipeline, forecasts, and opportunity tracking using CRM tools (preferably Microsoft Dynamics CRM).
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• Drive customer retention, upselling, and cross-selling opportunities through ongoing account management.
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• Monitor market trends, competitor activities, and emerging technologies to identify business growth opportunities.
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• Ensure compliance with organizational information security policies and cybersecurity requirements.
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Required Qualifications

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• Bachelor's degree in Business Administration, Marketing, Information Technology, or a related field.
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• Minimum 7+ years of experience in Business Development, Sales, or Account Management within Microsoft Dynamics 365, ERP, CRM, or enterprise software solutions.
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• Proven track record of achieving sales targets and closing enterprise-level deals.
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• Experience in consultative selling, lead generation, email marketing campaigns, and Account-Based Marketing (ABM).
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• Strong understanding of Microsoft Dynamics 365 modules, Power Platform, and cloud-based solutions.
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• Excellent communication, presentation, negotiation, and stakeholder management skills.
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• Experience using CRM platforms for pipeline management and sales reporting.
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Preferred Qualifications

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• Microsoft Dynamics 365 Certifications (Fundamentals, Functional Consultant, or equivalent).
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• Experience in pre-sales, solution consulting, or enterprise software consulting.
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• Knowledge of Azure, Power Platform, and cloud technologies.
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• Project Management certification (PMP or equivalent) is an added advantage.
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