Manager - HRBP

OUR COMPANY

AGS Health, LLC (AGS) is a technology-enabled Revenue Cycle Management (“RCM”) company that provides financial clearance, financial management and clinical coding solutions and services to healthcare providers and vendors across the US. AGS Health has ~16,000 employees across multiple offices in India and the US. The company generates annualized revenues of over $US 175 million. The CEO and the company have ambitions to transform from a traditional healthcare services company to an integrated technology and services organization that serves an expanded set of customer segments and offers a more diverse set of products and services.

ROLE SUMMARY

This position is based out of the ­­­­­­­­­­­­Tirupati office, responsible for the following:

• Review HR operation effectiveness
• Monitoring the recruitment dashboard and new joiner onboarding, settling process
• Executing vertical specific performance management framework initiative
• Defining periodic communication plan for the vertical to ensure HR service delivery effectiveness
• Improve employee engagement, ensure fair and effective feedback mechanism which will lead to high performance culture within the organization
• Ensure policy adherence and implementation across the vertical

ROLES AND RESPONSIBILITIES

HR Operations

• Reviews HR operation effectiveness at regular intervals by studying the performance outcome measures.

New Employee Onboarding

• Ensures smooth on boarding and implementing buddy programs.
• Plans and monitors better implementation across vertical to ensure better assimilation of new joiners into the organization

Performance Management:

• Executes vertical specific performance management framework and initiatives.
• Program manages the appraisal cycle, providing orientation to the first time appraises and collating survey feedback and giving input to the business for better performance review

Employee Development:

• Co-ordinate with different HR stakeholders to execute the development program for employees to build the competencies and skillsets of the employees

Employee Engagement:

• Define periodic communication plan deploys the rewards and recognition program for the unit, ensure various connect programs to address employee concerns.
• Provide appropriate support for employee disciplinary process.
• Monitor and ensure effectiveness of grievance addressable mechanism.
• Employee query handling, conceptualize and implement vertical specific engagement

activities.

Employee Governance:

• Monitor the employee governance process, intervenes wherever required to drive employee adherence to code of conduct.
• HR Analytics
• Publish monthly employee dashboards, highlight areas of focus, prepare and publish HR solutions initiatives.
• Usage of report effectively by building awareness and communication.

Client Satisfaction:

• Fulfilling the expectation from business by understanding their challenges and addressing it through various initiatives.