Skip to main content
Posted 12 June, 2026

Head of Operations | SaaS | Bangalore

Michael Page
Bengaluru, KA, IN Full Time
Reference: 86f188d285fe6cb6

Job Description Lead, scale, and mature our back-office and BPO operations. Build a team with world class operational excellence About Our Client...

Expand

Job Description

  • Lead, scale, and mature our back-office and BPO operations.
  • Build a team with world class operational excellence

    • About Our Client

    Our client is a Series A-funded SaaS company focused on serving enterprise accounts in the US market. They are backed by marquee investors and led by founders with strong pedigree background.

    Job Description

  • Lead and manage end-to-end back-office operations, ensuring predictable and high-quality execution.
  • Build, implement, and enforce standardized workflows, SOPs, and QA frameworks for consistent delivery.
  • Partner with Product and Engineering to scope, prioritize, and deploy features that improve operational throughput.
  • Oversee and manage vendor and BPO relationships, ensuring adherence to SLAs, KPIs, and quality expectations through structured governance.
  • Establish and monitor benchmarks for speed, accuracy, productivity, and cost efficiency, driving continuous improvement.
  • Collaborate closely with Product, QA, CS, and Business teams to ensure alignment, fast issue resolution, and smooth execution across workflows.
  • Maintain compliance with quality and process standards, proactively identifying risks, gaps, and operational bottlenecks.
  • Foster a culture of ownership, accountability, and operational excellence across internal and external teams.

    • The Successful Applicant

    A successful Head of Operations should have:

  • Proven expertise in managing operations within the SaaS ecosystem.
  • Strong analytical and problem-solving skills.
  • Ability to develop and implement operational strategies effectively.
  • Excellent leadership and team management abilities.
  • Thorough knowledge of industry regulations and compliance standards.
  • Proficiency in using operational tools and software.

This listing expired on 13 Jun. Applications are no longer accepted.

Below are some other jobs we think you might be interested in.

  • Head of Operations | SaaS | Bangalore
    • Michael Page
    • Bengaluru, KA, IN
    Job Description Lead, scale, and mature our back-office and BPO operations. Build a team with world class operational excellence About Our Client...
    14 Jun
  • Head of Growth Marketing | SaaS | Bangalore | 10+ yrs exp
    • Michael Page
    • Bengaluru, KA, IN
    Job Description This is a role based out of Bangalore Candidate should come with team management experience About Our Client Our client is a series...
    14 Jun
  • Head of Treasury (Bangalore)
    • Side
    • Bengaluru, KA, IN
    Job Description Role Overview The Head of Treasury is responsible for leading the organization's global treasury function, ensuring efficient treasury...
    12 Jun
  • Head of Treasury (Bangalore)
    • Side
    • Bengaluru,Karnataka,India
    Role OverviewThe Head of Treasury is responsible for leading the organization's global treasury function, ensuring efficient treasury operations,...
    31 May
  • Head of GSI / Consulting Partnerships l Series C l SAAS l Bangalore
    • Michael Page
    • Bengaluru, KA, IN
    Job Description Lead the partnerships channel across GSI / RSI / Consulting partners Must come with at least 15 years of Partnership lead GTM function...
    14 Jun
  • Head of Finance | Marketplace | Bangalore
    • Michael Page
    • Bengaluru, KA, IN
    Job Description Opportunity to work with a fast-paced ecommerce brand. Opportunity to lead all things finance. About Our Client Our client is a...
    14 Jun
  • Head of Finance | D2C | Bangalore
    • Michael Page
    • Bengaluru, KA, IN
    Job Description Opportunity to lead the entire finance function of a fast growing D2C brand Exposure to complex financial operations. About Our...
    14 Jun
  • BDR Lead | SaaS | Bangalore
    • Michael Page
    • Bengaluru, KA, IN
    Job Description Join a high growth, bootstrapped, profitable firm This is a Bangalore based, hybrid - 3 days WFO role About Our Client Our client is...
    12 Jun
  • VP of Customer Support and Customer Success | SaaS | Bangalore
    • Michael Page
    • Bengaluru, KA, IN
    Job Description This is a 5 day WFO opportunity Candidate should come from a SaaS product background About Our Client Our client is a bootstrapped...
    12 Jun
  • Global Head of Marketing - SaaS - Blr
    • Michael Page
    • Bengaluru, KA, IN
    Job Description Opportunity to lead the global marketing function for the organization. Collaborate with the founders and senior leadership for company...
    14 Jun
  • Account Executive | SaaS | Bangalore
    • Michael Page
    • Bengaluru, KA, IN
    Job Description Be part of the sales team for a fast growing NYSE Listed SaaS firm Work closely with global leadership About Our Client Our client...
    12 Jun
  • Product Marketing | AI SaaS | Bangalore
    • Michael Page
    • Bengaluru, KA, IN
    Job Description Work closely with Leadership Remote work setup & flexible work hours About Our Client Our client is a well funded AI SaaS firm...
    14 Jun
  • Head of Operations
    • Spiral Growth Strategy
    • New Delhi, DL, IN
    Job DescriptionHead of Operations We’re Hiring a “Head of Operations” Who Can Turn Depth Into Scale Spiral Growth Strategy is not a course. It is not...
    14 Jun
  • Head of operations
    • Systematix Private Wealth
    • Mumbai, MH, IN
    Job DescriptionProfile: Head of Operations – Private Wealth Reports to: Joint MD & CEO Location: BKC, Mumbai About Systematix Group Systematix Group is...
    14 Jun
  • Head of Operations
    • Michael Page
    • Bengaluru, KA, IN
    Job Description High ownership for a new business within a large Consumer Internet company. A stable organisation with meritocratic culture. About...
    14 Jun
  • Head of Operations
    • Lytegen
    • Sahibzada Ajit Singh Nagar,Punjab,India
    Head of Operations Location: Mohali (WFO) | US Night Shift | Full-Time Experience: 8+ Years Role Overview:The Operations Manager will play a pivotal...
    23 May
  • Head of Cybersecurity Operations
    • Humane Society of Broward County
    • Hyderabad, Telangana, India
    Some careers have more impact than others. If you're looking for further opportunities to develop your career, take the next step in fulfilling your...
    29 May
  • Head of Operations
    • Enerdyne Devices Pvt. Ltd.
    • Kanpur, UP, IN
    Job Description Job Opening: Head of Operations (SCM)\nLocations : (1) Noida\nExperience: 15-20 years\nAbout us:\nEnerdyne offers electro-component...
    11 Jun
  • Head of Operations
    • Enerdyne Devices Pvt. Ltd.
    • Noida, UP, IN
    Job Description Job Opening: Head of Operations (SCM) Locations : (1) Noida Experience: 15-20 years About us: Enerdyne offers electro-component...
    05 Jun
  • Head of Operations
    • Cloud Counselage Pvt Ltd
    • Mumbai, Maharashtra, India
    TO GET TIMELY UPDATES ON JOB OPENINGS, FEEL FREE TO JOIN OUR COMMUNITY @ https://www.industryacademiacommunity.com (4L+ MEMBERS FROM 35+ COUNTRIES) ...
    12 Jun